What are the responsibilities and job description for the ServiceNow Platform Implementation Specialist position at Tephra Inc.?
Job Title: ServiceNow Platform Implementation Specialist
We are seeking an experienced ServiceNow Platform Implementation Specialist to join our team. As a key member of our ITSM team, you will be responsible for designing, implementing, and managing ServiceNow solutions.
About the Role
This is a senior-level position that requires strong technical skills, excellent communication and leadership abilities, and a passion for staying up-to-date with the latest ServiceNow features and best practices.
Main Responsibilities
- Design and implement ServiceNow solutions to meet business needs.
- Collaborate with stakeholders to understand business requirements and develop technical solutions.
- Maintain and improve existing ServiceNow configurations and integrations.
- Develop and deliver training and documentation to end-users.
Requirements
- At least 10 years of experience in ITSM and ServiceNow.
- Proven expertise in ServiceNow configuration, customization, and integration.
- Strong understanding of ITIL processes and methodologies.
- Excellent communication and leadership skills.
What We Offer
We provide a dynamic work environment, opportunities for growth and professional development, and a competitive compensation package.
