Demo

eCommerce Business Consultant

TEPHRA
Hamtramck, MI Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 4/28/2025

Description :

  • Overall experience of about 10 years in Retail / Hi-tech / Consumer Products / Automotive / Construction Equipment / Mining Equipment industry in Marketing / Sales / After Sales Service / Service Parts management. Experience in management and strategy consulting is desirable.
  • Should have worked on or been a part of large business transformation initiative in his / client organization with respect to eCommerce strategy.
  • Advise large global manufacturing companies on eCommerce (B2B and B2C) strategy
  • Advise clients on eCommerce Solution strategies
  • Define conceptual architecture and design for eCommerce and Self Service considering architecture best practices, client IT landscape and technology trends.
  • Guide technical teams in Commerce Solution design and implementation
  • Configure and develop best in class eCommerce proof of concepts, working demos and solution accelerators on eCommerce technologies
  • Lead Solution stream as part of advisory assignments / projects for leading manufacturing clients (industrial, auto, process or aero manufacturing clients)
  • Publish thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums (technology) to represent Our Client.
  • Reporting into head of CEM value engine / eCommerce Center of Excellence for Customer Experience Management
  • Function as eCommerce Business Consultant / Functional Consultant with experience in the following :

o Hands-On with experience on 4 end to end e-Commerce implementations covering both B2B and B2C including at least 3 implementations

o Experience in Integration and Architecture.

o Experience in delivering end to end eCommerce implementation - business blueprinting, design and configuration, guiding technology and UI / UX teams, user acceptance testing and global roll outs

o Certification in eCommerce platform would be a plus

o Exposure to eCommerce implementation in agile methodology

o Experienced in Web technologies, CRM, WCM, CMS, ERP, ESB / SOA

o Strong understanding of B2C and B2B eCommerce best practices, use cases, architecture principles

o Exposure to integration patterns / mechanism for leading e-Commerce products

o Exposure to SOAP and REST specifically, OCC API experience, Integration with CMS like Adobe AEM or Drupal

Responsibilities :

  • Define eCommerce roadmap and strategy, product evaluation and solution design for manufacturing clients
  • Incorporate the platform security features into a solution to meet data security requirements
  • Architect a solution for optimal performance, scalability, maintainability, and reuse
  • Recommend the data migration strategy, considerations, and appropriate tools to use Experience in technology transformation, design principles, integration patters, architecture considerations and development guidelines
  • Describe the applicable design considerations and trade-offs when working within the constraints of the platform and data volumes
  • Contribute in presales and sales activities for eCommerce - RFP responses, proactive outreach, point of view and proof of concept demonstrations
  • Ready to travel globally as needed
  • Good / Excellent communication skills, analytical ability, initiative taking and innovative. Ability to lead Technical discussions during workshops.
  • Be a single point of contact for the Customer, covering technical aspects of the entire eCommerce solution
  • Qualifications :

  • Experience in B2B / B2C eCommerce and Channel Experience
  • Certification in any of the leading eCommerce product suites
  • Knowledge of various enterprise systems, CRM, SFA, and ERP
  • Years of experience required for position : 10 years
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