What are the responsibilities and job description for the Sporting Coordinator - Soccer position at Tepper Sports & Entertainment?
Position: Sporting Coordinator - Soccer
Department: Stadium Operations: Event Operations/ Management
Reporting Relationship: Supervised by Senior Manager – Sporting Events
Status: Full-Time (Non-Exempt)
Position Summary
The Sporting Coordinator – Soccer position assists the Senior Manager – Sporting Events in all areas of match day logistics including the execution of Competition Elements, Locker Room Standardizations, MLS protocols, onsite Broadcast Operations, and Supporter Group Relations for all Charlotte FC matches.
Roles and Responsibilities
- Assist with the planning, execution and implementation of Charlotte FC Match Days and events.
- Work with Charlotte FC staff to understand their needs in a timely manner in order to develop event plans, event outlines, maps and diagrams.
- Work with both home and visiting Team Operations to ensure all Match Day needs are met.
- Work with Stadium Operations to ensure Visiting and Officials locker rooms are cleaned, stocked, and staged for match day.
- Knowledge of all MLS match day protocols to assist in insuring that each are being met.
- Liaise with MLS teams, league representatives, stadium staff, and other stakeholders to gather necessary season and match day information
- Participate and coordinate pre-event meetings for match days to ensure deliverables are met.
- Assist with the preparation and submission of post-match notes including staffing deployments, attendance, incident and fan conduct reports, secret shopper reports and other event related data to provide insight into future match operations.
- Oversee the full lifecycle of credentialing, including application, approval, printing, and distribution for Charlotte FC matches held at Bank of America Stadium.
- Coordinate the issuance of credentials for MLS matches, ensuring proper access levels for media, team staff, event staff, sponsors, and other key individuals.
- Partner with supervisor and coordinate with Charlotte FC Staff to understand event requirements for move-in/event/move-out ensuring the appropriate days/times are held and communicated appropriately.
- At the direction of the manager, oversee event specifics with all departments and vendors, communicating the event objectives and details regarding schedules, staffing, equipment rentals, field conversions and flooring, Housekeeping, Food Service, Security, Medic, Production, IT, Parking, Guest Services, Ticketing, etc.
- Coordinate the event elements of a contract, Charlotte FC requirements and MLS guidelines are accurately executed, and the equipment, and physical set-up meet the requirements of the event, including the load-in and load-out of events as well as the arrival and departure of equipment.
- Keep inventory lists of all Charlotte FC equipment storage including but not limited to, team equipment, corporate partnership giveaways, marketing items, and supporter group elements in partnership with department leads.
- Support for other major stadium events to include Concerts and NFL games as needed.
- Performs other duties as assigned to meet stadium, event, department, and business needs.
- Additional duties may be assigned that are not listed above but are included in the scope of this role
Minimum Qualifications
- At least 3 years of relevant stadium/event operations experience, MLS experience preferred
- Bachelor's degree required, preferably in Facility Management, Event Management or Sports and Entertainment
- Must be available to work all Charlotte FC home matches and other stadium events as necessary
- Must be able to work in a stadium facility setting and work non-traditional hours including nights, weekends and holidays
- Must pass all pre-employment screens
Skills for Success
- Proficient in Microsoft Word, Excel and PowerPoint applications
- Excellent interpersonal, verbal, and written communication skills
- Able to simultaneously work across multiple projects and deadlines
- Strong organization skills with the ability to simultaneously manage a high level of detail across multiple projects
- Professional demeanor with a strong work ethic
- Attention to detail, punctuality, and ability to prioritize
- Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness under pressure
- Able to work well within a team environment with strong collaboration skills
Work Environment and Physical Requirements
- Must be able to lift and carry up to 50 lbs.
- Standing and walking for extended periods of time.
- Walking throughout the stadium, which may include stairs.
- This position operates both indoors and outdoors, and may experience inclement weather conditions including rain, wind, high and low temperatures, etc.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
