Senior Solution Engineer

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers’ customers to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

What You’ll Do

The Solution Engineer (SE) is a proactive, results-driven expert technologist responsible for promoting Teradata solutions to customers, prospects, and distributors, while establishing and developing “trusted advisor” relationships across target accounts, from DBAs to CIOs. With broad knowledge in data architecture, data warehousing, analytics, digital transformation, and cloud modernization, the SE leverages their expertise to drive sales and support customer success. The SE is a hands-on professional, who not only excels in architecting, designing, and delivering analytic data platforms but is also a highly motivated team leader, consistently taking initiative and stepping up to challenges to deliver impactful results. Furthermore, a solutions engineer is an exceptional communicator, capable of influencing senior business leaders and articulating the value of Teradata solutions at all levels of the organization. They provide technical consulting, support sales activities, and identify new opportunities within accounts, continuously enhancing customer relationships and positioning Teradata solutions as key enablers of digital transformation.

• Drive sales of Teradata software and services
• Serves as trusted technical advisor to client and facilitator of additional Teradata SMEs and functions
• Increase use of Teradata software through positioning of new features, adding new applications and taking out competitive solutions
• Demonstrates technical expertise and credibility with customers, from technical admin to CIO
• Understand and advise customers on data ecosystem architectures
• Work with overall account team to identify and qualify sales opportunities
• Assist or operate the internal ordering process, from solution sizing to deployment
• Advocate Teradata products and solutions to existing customers and prospects.
• Act as the “face” of Teradata to customers & prospects – able to articulate the value of Teradata software and services quickly and easily.
• Continuously drive and promote the value of Teradata solutions for customer business challenges – create value, articulate value, maintain value.
• Understand customer data and analytics challenges and help translate to business requirements in positioning Teradata software and services.
• Stay current with continuous education of Teradata’s latest software, platforms and cloud solutions.
• Craft creative solutions that leverage informed assumptions even when only partial information is known.
• Document client’s current analytical ecosystem, application architecture and data flow to / from Teradata and non-Teradata solutions.
• Understand and communicate customer-specific value of Teradata solutions and how they integrate with the customer’s analytical ecosystem as part of a future-state roadmap.
• Understand business value customers gain by use of analytics. Understand and align our software and service offerings to solve business problems.
• Manages relationships with client stakeholders as the key advisor on analytic architecture and by partnering with the customer’s architecture experts (ecosystem & domain architects).
• Creates client interest in Teradata solutions, advancing the sales process
• Syncs daily with account team lead to discuss account strategy and future sales opportunities
• Comprehension of rapidly evolving open source and competitive technologies and how they compare / contrast or complement Teradata offerings.
• Facilitate and / or lead demonstration of Teradata Cloud and Analytics capabilities.

Who You'll Work With

This role is the technical sales leader for Teradata Account Team, partners with Account Executive and extended account team on account planning and strategy, and partners with Consulting, Customer Services, Global Sales Support, Pricing, Finance, and sales to formulate offers and proposals.

What Makes You a Qualified Candidate

A bachelor’s degree (graduate degree a plus) as well as 5 years’ experience in managing complex relationships with one or more of the following skills :

A strong understanding of and practical experience in alliance management specifically within high-tech at both a strategic, tactical, and operational level.

What You'll Bring

Strategy, business planning formulation and execution experience, with measurable results.

Experience managing complex relationships across multiple levels and disciplines within a highly matrixed organizational model.

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization.

We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Learn more about Teradata’s competitive Total Rewards package at Teradata Careers.

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