What are the responsibilities and job description for the Research Administrator position at Tergar International?

Job Description

Salary : About Tergar

Tergar Meditation Community supports individuals, practice groups, and meditation communities worldwide in learning to live with awareness, compassion, and wisdom. Grounded in the Tibetan Buddhist lineage of our guiding teacher, Yongey Mingyur Rinpoche, our online and in-person programs are accessible to people of all cultures and faiths, and support a lifelong path toward the application of these principles in everyday life.

Tergar International is a 501(c)3 non-profit organization that develops and delivers Tergar programs, in partnership with our sister organization Tergar Asia. Tergar International is based in the United States of America in the Twin Cities of Minneapolis / St. Paul, Minnesota, with a staff of nearly 40 employees and core contractors who work in various locations around the world.

Job Description : As a Research Admin , you will be responsible for managing the administrative and logistical aspects of user research. You will work closely with researchers, designers, and product managers to coordinate research sessions, recruit participants, organize materials, and maintain research documentation. Your role will help streamline processes, allowing the research team to focus on insights and user experience.

Responsibilities :

Manage the logistics of research activities, including scheduling interviews, usability tests, and research sessions.

Recruit and screen participants for user research studies, ensuring a diverse and relevant sample.
Coordinate and send out invitations, reminders, and follow-up emails to research participants.
Organize research materials such as consent forms, interview scripts, and session recordings.
Maintain research documentation and ensure that reports, insights, and data are stored and organized for easy access.
Track timelines and deliverables for research projects, ensuring deadlines are met.
Act as a point of contact for participants, handling inquiries and resolving scheduling conflicts.
Assist in preparing presentations and summaries for stakeholders based on research outcomes.
Collaborate with cross-functional teams to ensure the smooth execution of research projects.
Maintain confidentiality and ensure that all research is conducted ethically, following proper procedures.

Interdisciplinary Collaboration :

Work closely with engineers, business analysts, and other team members to ensure successful implementation of designs.

Mentoring :

Stay updated with the latest trends and practices in UX design and share knowledge with the team.

Requirements :

Bachelor's degree or equivalent experience in Business Administration, Project Management, or a related field.

3 years of experience in an administrative or coordinator role, preferably supporting a research or design team.

Strong organizational and time-management skills.

Experience with scheduling tools, participant recruitment, and coordinating multiple tasks at once.

Familiarity with research tools such as UserTesting, User Interviews, Optimal Workshop, or similar platforms is a plus.

Proficient in tools such as Google Workspace, Microsoft Office, and project management software (e.g., Asana).

Excellent communication skills, both written and verbal.

High attention to detail and ability to manage sensitive information.

Experience working in a product development or UX research environment.

Previous experience with remote and in-person research logistics.

Ability to handle multiple tasks and work in a fast-paced environment.

What We Offer :

Opportunity to work with a team that values empathy, collaboration, and a user-first approach.

A culture that promotes professional growth, continuous learning, and celebrating diverse perspectives.

The chance to make a meaningful impact on products that serve a global, diverse user base.

Job Classification

Exempt / Salary

Full-Time (40 hours per week)

Location preferred : US, Mxico, Argentina, Europe

Time zone : Central Time Zone

Working Conditions

This is a 90% remote position that requires reliable internet access and personal workspace

The position requires sitting at a computer for long periods.

Schedule

Monday-Friday from 8 : 00 / 9 : 00 am - 05 : 00 / 06 : 00 pm CST

Submission Deadline

February 24th, 2025

remote work

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