Teriyaki Madness Team Member

Job Description – Teriyaki Madness – Team Member

Position Overview: The Food Service Customer Service Representative offers great customer service while preparing quality food items that meet Branded Food Service Regulations.

Position Classification: Full Time / Part Time

Position Reports To: Food Service Manager

Minimum Education: High School diploma or GED preferred.

Must be able to speak, read and write in English.

Physical Demands:

• Ability to lift, push, pull, and carry boxes and /or equipment weighing up to 50 pounds;
• Ability to stand and walk for extended periods of time (95%), Sitting (5%);
• Ability to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods;
• Ability to use close, distant, color and peripheral vision, depth perception and visual focus;
• Ability to smell and identify odors;
• Ability to clearly hear and interpret voice commands and telephone communications.

Major Responsibilities:

• Acquire Food Handlers Card.
• Present a well-groomed, professional image at all times.
• Strictly adhere to uniform dress code as required by the branded food concept.
• Have a positive attitude. Greet and welcome all customers with a smile.
• “Upsell” related items whenever appropriate.
• Monitor and rotate product to ensure freshness and minimize waste.
• Monitor, record, and properly dispose of all food waste.
• Prepare food items according to branded food regulations.
• Measure and weigh proper ingredients according to branded food regulations.
• Continually clean and sanitize equipment.
• Constantly monitor temperatures on refrigeration and cooking equipment.
• Notify Manager in the event of any equipment malfunction or other problem.
• Understand and adhere to all Little General corporate and handbook policies.
• Other duties as may be assigned.