What are the responsibilities and job description for the Field Engineer - Video Systems Job at Terminal Industries in Austin position at Terminal Industries?
About Us :
Terminal builds software that digitizes, indexes, and automates the yard, leveraging best-in-class machine learning. Our platform provides warehouse operators with the intelligence needed to optimize their usage of trucks, trailers, chassis, containers and personnel. These are the fundamental operating assets of commerce - and represent the last great frontier of untapped data. In the process, Terminal will address many industry-wide pain points, including compliance, manual processes, equipment location, phantom costs, and labor inefficiencies. Ultimately, Terminal will become the central nervous system for the yard, seamlessly connecting all data sources to support an extensive range of essential functions.
Overview :
Our world class vision engineering team has built an engine that can process the movement of trucks and containers in real-time. It's now time to unlock the potential of that engine by building SaaS applications that leverage the vision engine to transform the logistics industry.
We're hiring a Field Engineer to expand the reach of our solution by the installation of our solutions. Your role is critical in the technical installation and configuration of our camera-based technology. Working closely with the broader Delivery team, looking for ways to simplify the installation, configuration, and interaction with other external networks.
Responsibilities :
- Understand aspects of network architecture and technology and how it is implemented in organizations.
- Perform installation, configuration, assessment, maintenance, and technical support of Terminal solutions on customer sites.
- Understand all aspects as it relates to the cameras and camera technology Terminal is deploying.
- Mentor and coach other members of the Delivery team to expand the knowledge and foster growth as it relates to network architecture and technologies.
- Work closely with the technical R&D team to look for ways to reduce network access challenges and improve ongoing support.
- Be a technical liaison between the commercial team and our customers, helping to streamline the process of installing and configuring the Terminal solution.
- Work closely with our customers IT organizations ensuring smooth installations in a secure manner constantly enhancing confidence with our customer base and prospective customer relationships.
- All technical documentation as it relates to network, network architecture, network topologies and tools used by the organization as it relates to customer deployments.
Requirements :
What We Offer :
Joining the Terminal team means being part of a dynamic, innovative environment where your work directly impacts the future of logistics and the global supply chain. You will work closely with a team of experts passionate about operational excellence and technological innovation. We offer competitive salaries, a comprehensive benefits package, and opportunities for professional growth.
