What are the responsibilities and job description for the Supervisor of Operations | Savannah Port Terminals position at Terminal Investment Corporation (TICO)?
TICO is an equipment logistics solutions company that has been in business since 1946. While based out of Savannah, TICO has locations throughout the coastal and interior United States. Our Port business is expanding and we are looking for Operation Supervisors for our Port of Savannah location on all shifts. We are grateful to be Transportation Essential Workers while continuing to grow our organization during these unique times. The Operations Department provides 24/7 coverage to our Port partners so there is an opportunity to find a time frame that fits your schedule and work/life balance.
You must:
- Pass a background check and drug screen.
- Possess a valid driver’s license.
- Be able to obtain a TWIC card.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
- Schedule and direct subordinate(s) in inspection, service, fueling, and shuttling/dispatch of terminal tractors and trailers, and manage problems which arise in these areas.
- Interpret and administer company policies, standard operating procedures and safety regulations.
- Analyze and resolve work problems, or assists subordinate(s) in problem resolution.
- Manage shift response to leased equipment breakdowns.
- Investigate and report all incidents and accidents involving company property or persons.
- Maintain records of work hours, supplies utilized and work performed.
- Prepare reports as needed.
- Develop and maintain relationships with customers and other agencies, communicating in a professional manner and resolving service issues and any disputes.
- Performs all duties of supervised employees as needed.
- Comply with Company/Agency policy/procedures and maintain a clean and safe work environment. Wear required personal protective equipment during the performance of job duties.
- Strong communication and organizational skills are required to coordinate, supervise, manage or train others to accomplish Company goals. Must be able to identify the developmental needs of employees under supervision, and provide coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Must be able to adapt to rapidly changing work conditions, adjusting work activities of those under supervision to meet changing demand for equipment/services. They must be flexible about working conditions and working areas.
- This position requires knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. The ability to keep a cool head in a crisis situation is essential.
- Supervisory/Management experience is a plus, especially with 24/7 operations, heavy equipment, Port terminals, people and vehicular maintenance.
We offer a comprehensive benefits package to our employees and their families which include health, dental, vision, disability, life insurance, 401K, vacation, and paid holidays.
TICO is a Drug-Free Workplace.
To learn more about TICO, visit our website at www.ticotractors.com.
Join us today!
