Compliance Administrator

Company Overview and the Role:

Terra Nova Solutions (TNS or the Company) provides environmental and industrial services, including waste removal and disposal services to customers on the east coast of the United States. The Company provides these services to the manufacturing, utility, energy, transportation, chemical, pharmaceutical, engineering, and retail petroleum industries. Additional information about TNS can be found at www.tnsolutions.com.

Located at the High Point, NC location, the Compliance Administrator will report to the Corporate Manager of Environmental, Health, & Safety. In addition, will work closely with the Sales Team and the Waste Compliance Specialist. The role involves managing waste profile tracking and distribution, maintaining the WASTELINQ system, and overseeing customer compliance portals. The individual will support the Sales Team with compliance information, assist in various compliance-related tasks, and provide updates to leadership on cost and requirement changes.

Essential Duties/Responsibilities:

• Profile Tracking & Distribution:
  • Serve as the primary point of contact for customers regarding the status of their waste profiles, providing regular updates and responding to inquiries in a timely and professional manner.
  • Track, organize, and distribute waste profiles to the relevant sales teams and stakeholders.
  • Generate regular reports on the status of waste profiles, including pending, approved, and denied profiles, and share them with relevant internal teams.
  • Assist the Waste Compliance Specialist in recertifying existing profiles by facilitating communication to the customer and tracking progress.
• WASTELINQ Profile Maintenance:
  • Ensure that all waste profiles, generator information, and pricing details are accurately maintained and updated in the WASTELINQ system.

• Customer Compliance Portals:
  • Manage and update customer compliance portals, ensuring that all required documentation, questionnaires, and compliance information are uploaded, accurate, and compliant with customer-specific requirements.
  • Maintain detailed records and documentation related to compliance portal submissions, ensuring all information is current and compliant with company standards.
  • Monitor portal accounts for connection requests.
  • Verify the validity with Sales and manage the outcome.
  • Update Leadership on changes to costs or requirements.
• Collaboration with Sales Team:
  • Support the sales team by providing necessary compliance information to aid in the accurate quoting of waste disposal services.
• Compliance Support:
  • Assist the Waste Compliance Specialist and Corporate Manager Environmental, Health, & Safety in diverse responsibilities that support the Company's objectives.

Education and Experience:

• High school diploma or GED required. An associate or bachelors degree in business administration, environmental science, or a related field is preferred.
• 2 years of experience in an administrative role, preferably in compliance, environmental services, or sales support. Experience with WASTELINQ or similar data management software is a plus. Familiarity with customer compliance portals is highly desirable.

Requirements:

• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to handle multiple tasks with attention to detail.
• Customer service-oriented mindset.
• Familiarity with waste compliance regulations is preferred, but not required.
• Experience managing customer compliance portals or similar systems is preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.
• Ability to travel to other Terra Nova Solutions locations, as necessary.
• Must be able to operate a motor vehicle.
• Possible exposures to hazardous materials/waste, offensive odors, and loud noise.

Terra Nova supports a diverse and drug-free workplace. EOE. E-Verify Employer.