What are the responsibilities and job description for the Gate Attendant position at Terra Vista Managment, Inc.?
Mission Bay RV Resort is a destination RV and tent camping resort. Located in the Pacific Beach neighborhood of San Diego, MBRVR occupies approximately 30 prime acres on Mission Bay at De Anza Cove. We seek a second shift (3:30 p.m. - midnight) gate attendant. This role performs the vital job of supporting our security guards as well as welcoming and registering all vehicles upon entering and exiting the resort, maintaining a constant coverage at the gate and collecting parking fees. Other duties may be assigned. Hours per week may vary depending on business need. In addition to working from 3:30 p.m. to midnight, you must be available to work weekends and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Report to work on time and in uniform for all scheduled shifts.
- Fill out all required paperwork for late arrivals following established procedures and policies.
- Respond to guest requests for assistance.
- Assure that gate traffic flows smoothly and timely.
- Stay informed about groups arriving and departing as well as special events.
- When the front office closes, answer incoming calls, assist callers with requests for information, and take messages when needed.
- Know and perform emergency procedures as required.
- Dispatch security over the radio when made aware of park incidents.
- Maintain an enthusiastic and helpful attitude whenever dealing with guests, resort management or other employees. Smile and greet any guests encountered throughout resort property.
- Report immediately any safety hazards or guest or employee injuries to management, make recommendations to eliminate future liabilities.
Requires high school education or equivalent, or experience and/or training sufficient to perform job functions.
