Division Director of Facility Operations - Senior Living

TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. 

TerraBella Senior Living is hiring a Division Director of Facility Operations to help support our communities.  

Candidates can live anywhere in North or South Carolina.

The Division Director of Facility Operations coordinates support functions essential to community building operations. This position is responsible for increasing the effectiveness and progress of the community Maintenance teams.

Responsibilities:

• Planning, reporting, goal setting, training and assistance with recruitment and selection of key positions

• Provide and monitor of Owner Supplied Vendors and Budgets
• Managing and completing resident work orders
• Daily repairs & maintenance of multiple assets – multiple communities
• A comprehensive strategy for preventative maintenance and extending useful life of assets (like roofs, parking lots, elevators, chillers, mechanical systems, HVAC, etc.)
• Strategy and execution of cost containment for things like vendor contracts and energy usage
• The ability to guide/train community engineers who often lack higher levels of skill because of our salary range for the job
• Manage housekeeping details, such as:
  • Floor maintenance and technician training (carpeting and hard surfaces)
  • General cleanliness and sanitation
  • Trash removal systems
  • Chemical storage and usage
  • Pest control
• Assist with Cap-ex Review on Existing Properties
• Monitor Capital Construction Progress Schedules
• Track Project Punch list
• Perform Capital Construction Site Visits
• Project coordination and controls
• Coordinate contractor activities
• Develop capital work scope
• Prepare internal and external reports pertaining to project status
• Analyze, manage, and mitigate risks
• Responsible for assisting governmental services during inspections.  Must be aware of all required regulations and insure the campus is compliant
• Trains Director of Facility Operations with TELS system and preventive maintenance program
• Reviews the maintenance of Community buildings to high standards of construction
• Assist with the development of the Capital Budget and annual maintenance budgets
• Oversees construction, remodeling and maintenance to all Community buildings. 
• Aid with maintenance contracts, electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness
• Develops vendor relationships and negotiates contracts for maintenance services when appropriate
• Assist with new community acquisitions including developing and implementing capital improvement plans
• Ensure that room turns meet the respective standards for each community.
• Manage multiple capital improvement projects at a time
• Communicate progress of capital work with site and division personnel
• Assist with vendor negotiation and establish material and work standards

Qualifications: 

• A Bachelor’s or technical degree in a related field is desirable
• A minimum of 15 years of experience in the management of facility operations preferred
• HVAC experience or training
• Working knowledge of machinery, tools, repair techniques, plumbing and related repair
• Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness

Benefits:

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package.  

Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.   Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers.  If you have any questions about the position you are applying for, please contact the community directly. 

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

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