What are the responsibilities and job description for the General Manager position at Terrabis?
ABOUT US
Terrabis is a leading privately held cannabis company with a bold growth strategy, focused on driving innovation and market expansion. Our approach integrates wholesale, retail, and customer experience to set industry standards and create value for both consumers and stakeholders.
JOB SUMMARY
The General Manager will oversee all aspects of daily dispensary operations, focusing on exceptional customer service and cultivating a skilled team dedicated to the cannabis industry. This role requires an experienced leader who will help shape company policies and practices, with a primary emphasis on maintaining high-quality product inventory and driving profitable sales. Responsibilities include creating a supportive culture that prioritizes employee development and customer satisfaction, conducting product education to boost sales, and overseeing hiring, training, and supervision of staff. The General Manager will ensure compliance with regulations, manage inventory levels effectively, and maintain smooth store operations. They will also oversee cash handling procedures, uphold POS system accuracy, and ensure completion of daily operational tasks. Collaboration with district and regional managers will be essential to fulfill additional assigned duties and uphold company standards.
JOB DESCRIPTION
The General Manager will be responsible for the daily oversight and operations of the dispensary, handling the needs of
all customers and developing a professional team that is passionate about cannabis. This position will be an
experienced leader who is able to help our developing company build out policies and practices. Priorities include the
implementation policies, oversight and management of quality product inventory and the hiring, training, development,
and supervision of all dispensary staff. Overall, we are looking for someone who will deliver a positive customer
experience while driving profitable sales.
RESPONSIBILITIES
- Support all store staff by creating a culture that prioritizes employee development and customer service.
- Drive sales through product / cultivar education and knowledge of the Cannabis industry.
- Hire, on-board, and train employees in accordance with our mission, vision, and goals.
- Develop and coach Assistant Manager and Store Leads to elevate their skills and expertise.
- Establish a culture of accountability through setting clear expectations and performance management.
- Oversee Assistant Manager duties and performance in developing team schedules and assisting with dispensary
- Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and
communicating inventory action items with the appropriate teams.
regulations, including daily activities, maintenance, and employee concerns.
the store, bathrooms, patient areas, and break room
ensure opening and closing checklists are completed in a timely manner.
cycle counts, and verifying order accuracies.
culture of compliance.
QUALIFICATIONS
JOB DESCRIPTION
management, spreadsheet applications, and email.
ADDITIONAL REQUIREMENTS
include walking or standing for extended periods of time, as well as stooping, bending over, and / or crouching.
ADDITIONAL INFORMATION
Terrabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Illinois Pay Range
65,000-$70,000 USD
Salary : $65,000 - $70,000
