What are the responsibilities and job description for the Administrative Assistant (Social Services) position at Terrace at Crystal?
Terrace at Crystal is seeking a detail-oriented and compassionate Administrative Assistant to provide essential support to the Social Services and Business Office departments. The ideal candidate will be organized, efficient, and capable of handling sensitive information with discretion while supporting our mission to deliver outstanding care and service to our residents.
Key Responsibilities:
Administrative Support
- Prepare and maintain accurate records, reports, and correspondence
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Assist in organizing resident care plan meetings and maintaining documentation in compliance with state and federal guidelines
Maintain confidential resident files and ensure timely updates
Social Services Support
Assist Social Services team with intake paperwork, assessments, and documentation of resident services
Communicate with families and residents to support care planning and service coordination
Help track resident satisfaction surveys and follow-up communications
Business Office Support
Assist with data entry, filing, and organizing records for medicaid pending residents
Qualifications:
High school diploma or GED required; associate degree preferred
Minimum 1-2 years of administrative experience, preferably in healthcare or long-term care setting
Strong organizational skills with attention to detail
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to handle confidential information with integrity and discretion
Preferred Skills:
Knowledge of long-term care regulations and resident rights
Experience working with electronic health records (EHR) systems
