Terrain Web Producer

Role Summary

Terrain is looking for a Web Producer.  Terrain, a lifestyle brand dedicated to delivering exceptional shopping experiences through a unique assortment of home and garden products, is seeking a highly motivated and detail-oriented Web Producer. This role requires a combination of technical skills, creativity, and the ability to manage multiple tasks to ensure the best online customer experience.

Role Responsibilities

Key Responsibilities:

• Product Activations on TR:
• Manage and execute product activations for Terrain on the TR platform, ensuring all products are accurately represented.
• Audit of SKUs:
• Conduct regular audits of SKUs on Terrain site to ensure consistency and accuracy.
• Navigation Item and Category Setup:
• Set up and refine navigation items and categories to enhance user experience and site organization.
• Tech Ticket Management:
• Manage technical tickets for site issues or enhancements, ensuring timely resolution and minimal disruption to site performance.
• On-Site Search Management:
• Identify opportunities for improvement through search reporting.
• Manage search and browse algorithms, as well as ranking profiles, to optimize search results.
• Dynamic Rules and Navigation Refinements:
• Set up dynamic rules and refine navigation for promotions on the TR site.
• Conduct merchandising and quality assurance checks after promotions go live.
• Attribute Management:
• Maintain and update attribute values, facets, and filters in UC Admin to ensure accurate product categorization and searchability.
• Inventory Troubleshooting:
• Troubleshoot inventory issues and partner with the BOPS team to address and resolve them.
• SEO Copy Management:
• Add and update SEO copy on the site to improve search engine rankings and visibility.
• Collaboration:
• Work collaboratively with cross-functional teams including Merchandising, Buying, Operations, Photo Studio, Copy, DC/Call Center, SEO, Marketing, Planning, Analytics, UX/Research, and Creative teams.
• Deliver brand-appropriate product categories based on product attribution, merchandising feedback, current trends, and analysis of product and category metrics.
• Activation Direction Guidelines:
• Maintain and update activation direction guidelines provided by TR for the Terrain web production team.
• Web Request Monitoring:
• Monitor the web request document for issues shared by partners and ensure they are addressed promptly.
• Biweekly Markdowns:
• Implement and manage biweekly markdowns to keep the product assortment fresh and relevant.

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Role Qualifications

Qualifications:

• Strong technical skills and experience with web production and content management systems.
• Excellent organizational and project management skills.
• Ability to work collaboratively with diverse teams and manage multiple tasks simultaneously.
• Detail-oriented with a keen eye for accuracy and quality.
• Strong analytical skills to identify opportunities for site improvements and enhancements.
• Excellent written and verbal communication skills.
• Knowledge of SEO best practices and strategies.

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.