What are the responsibilities and job description for the Server Assistant - mar'sel (Fine Dining - Part Time) position at Terranea Resort?
Overview
- Clear and reset tables
- Prepping for service
- Taking used plates, utensils and drinkware to the dishwasher area
- Attention to detail
- Responsible for problem solving and special requests
- Providing highest quality of service to the customers
- Arranging dining room to cater to number of guests
- Ability to work as a team in a fast paced FORBES rated environment
Responsibilities
- Set up dining room area according to mar’sel restaurant’s standards
- Consistently keep the restaurant organized and clean
- Set up Trash cans, soda, plates, utensils, and to-go containers at start of shift
- Maintain cleanliness of work areas, china, glass, etc., throughout the day
- Set up heat lamps or umbrellas per a guest’s request
- Complete closing duties, including restocking items, turning off lights, etc.
- Ensure uniform and personal appearance are clean and professional
- Anticipate and address guests` service needs
- Speak with others using clear and professional language
- Ensure adherence to quality expectations and standards
- Serve food courses and alcoholic beverages to guests
- Set tables according to service standards
- Welcome and acknowledge all guests according to company and FORBES standards
- Run food and bus tables
- Anticipate and address guests` service needs
- Develop and maintain positive working relationships with others and support your team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors
Additional Duties & Responsibilities:
- Adhere to departmental policies and procedures
- Effectively communicate with peers, management, line and front of the house employees
- Perform related duties as required
- Be responsible for the cleanliness of the immediate work area as well as the general property
- Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
- Be courteous to all guests and coworkers
- Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
Qualifications
- High School diploma preferred
- Have at least 2 years of experience in bartending, in addition to knowledge of French/Californian cuisine
- Energetic, enthusiastic and motivational individual
- Must be able to speak, comprehend, read, and write English
- Ability to implement and uphold service standards
- Ability to prioritize and organize work assignments
- Ability to interact with all associates and guests of the resort
- Ability to work well in stressful, high-pressure situations
- Must be able to stand or walk for long periods of time
- Must be able to multitask
Experience, Education, & Licensure:
- 2 years of experience in fine dining preferred
- Hotel experience preferred
- open availability
Compensation
Base Pay Start Rate $16.50 Tips
Salary : $17