What are the responsibilities and job description for the Front Desk Associate position at Terrapin Health & Wellness - StretchLab?
Job Overview:
StretchLab Tacoma is seeking a friendly and professional Front Desk Associate to join our team. We are seeking a person with high energy, passion filled, sales motivated that is fitness minded and has a love for community and our brand!
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session.
REQUIREMENTS:
· Excellent sales, communication, and customer service skills required
· Ability to learn and use a CRM software system
· Ability to stand or sit for up to 8 hours throughout the workday
· Must be fluent in English and have excellent communication skills via in person, phone and email
· Must be able to work under pressure and meet tight deadlines
· Must have proficient computer skills
RESPONSIBILITIES:
- Comfortable working independently and unsupervised at times
- Book and confirm stretches
- Manage the front desk to greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Ensure studio is clean and tidy
- Other duties as assigned
COMPENSATION & PERKS:
· Competitive compensation based on experience
· Free or discounted memberships
· Commission paid on sales
· Opportunity for bonus based on performance.
· Huge opportunities for growth within the studios, including additional sales and management opportunities
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Tacoma, WA 98406: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20