What are the responsibilities and job description for the Dispensary Agent position at Terrasana?
Description
Our Dispensary Agents are not only the face of our brand but help patients and customers in finding the products that best fit their needs and lifestyle. How? By asking questions, listening, and providing an unmatched customer experience in the cannabis marketplace!
The daily grind:
- Greet customers and patients with a smile and positive attitude.
- Assist customers and patients in navigating through their cannabis education journey.
- Build lasting relationships with regular patients/customers to promote regular store visits.
- Partner with team members in a fast-paced, dynamic retail environment.
- Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
- Continue on-going cannabis education and training.
- Provide support to managers and other Dispensary Agents as needed.
- Maintain a clean, organized, and sanitized workstation/storefront.
- Review online orders to ensure accuracy before pick-up.
- Understand and apply detailed compliance regulations as required by local and state laws.
- Stock, merchandise, and replenish displays of regulated and unregulated inventory.
- Process transactions at the POS and ensure the state-monitored inventory system (METRC) accurately updates the amount of products available.
Experience & Education
- High School diploma or equivalent.
- 1-2 years of hospitality (customer-facing experience).
- You’re at least 21 years of age or older.
- Must be and remain compliant with all regulatory requirements for working in the cannabis industry.
- Helping others find what they need to leave satisfied brings a smile to your face.
- You ask questions when you don’t know something and are genuinely curious about the evolving industry.
Benefits:
- Medical, Dental, and Vision Benefits
- Paid Time Off
- Relaxed/Casual Dress Code
- Life Insurance
- Short & Long Term Disability
- Employee Assistance Program
- Company Discount
About Terrasana
Terrasana Cannabis Co. is an Ohio-based medical marijuana company. We serve medical cannabis patients with dispensary locations across the state, including Columbus, Cleveland, Fremont, and Springfield dispensaries. With a commitment to cannabis education, we offer exceptional patient care through clinical expertise combined with natural marijuana treatment options. Terrasana’s dispensaries are also committed to providing a safe and welcoming environment and offering only the highest quality cannabis products.
Terrasana prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.
Terrasana prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.