What are the responsibilities and job description for the Case Manager- Oak Clinic position at Terros?

Job Details

Job Location Oak - Phoenix, AZ Position Type Full Time Education Level High School Diploma / GED Travel Percentage Up to 50% Job Shift Day Shift Job Category Behavioral Health / Social Work

Description

We are a mission-driven, service-orientated industry leader looking for a Case Manager to join our team of caring professionals in Phoenix, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes .

Recently awarded among Arizona's Most Admired Companies in 2022 & 2023

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Oak Health Center.

Offering a $2,000 Sign on Bonus for New Hires!!!

NEW Competitive Compensation

Full-Time Employed : 40 hours / week

Location : Oak St and 44th St in Phoenix, AZ

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

Full Benefits Package, including 401K

Generous PTO / Sick Time (4 weeks in year 1)

No experience required with a bachelors degree in behavioral health - we will train you

New grads welcome

Duties may include :

Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
Completes assessments, crisis plans and individualized service plans

Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented

Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.

Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations

Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Benefits & Wellness :

Multiple medical plans - including a no premium plan for employees and their families

Multiple dental plans - including orthodontia

Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

4 Weeks of paid time off in the first year

Wellness program

Child Care Support Program

Pet Insurance

Group life and disability insurance

Employee Assistance Program for the Whole Family

Personal and family mental and physical health access

Professional growth & development - including scholarships, clinical supervision, and CEUs

Employee perks and discounts

Gym memberships

Tuition at GCU and University of Phoenix

Car rentals

Bilingual pay differential

Qualifications

Education / Experience :

GED / High school diploma with a minimum of 1.5 years of behavioral health experience, or,

An associates degree in the field of medical or behavioral, or

A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or

A bachelor's degree in the field of behavioral, or

A master's degree or higher in the field of behavioral health

Computer Skills : Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred

Minimum typing speed of 25 wpm

Valid AZ Driver License. Must have valid Arizona driver's license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health's driving policy

Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment

Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members

Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions

Basic understanding of the DSM-V preferred

Certified Case Manager strongly preferred

Must pass background check, TB test and other pre-employment screening

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Case Manager- Oak Clinic

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