What are the responsibilities and job description for the CLAIMS ADJUSTER, AUTO LIABILITY position at Tesla Motors?
The Associate Auto Liability Claims Adjuster will effectively resolve insurance claims with the ability to communicate compassionately and provide excellent customer service. This role will have full claim ownership and be the main point of contact for the customer until the claim is resolved in its entirety. This position will report to a Tesla Collision Center. The Associate Auto Liability Claims Adjuster will serve as a liaison between Tesla Insurance, Tesla Collision Center and the customer.
Responsibilities
- Analyze, review, and interpret policies to assess coverage, liability, value and loss
- Handle simple to moderate complexity claims, including single vehicle and multi vehicle losses with either clear liability or moderate liability or coverage investigations
- Establish and maintain proper loss and expense reserves on all managed claims as well as determine what investigation is necessary on more complicated claims to bring a claim to an equitable conclusion for all parties involved
- Document, verify and review damages as well as make timely payments to insureds, claimants and shops
- Daily contact with independent and other carrier adjusters, appraisers, insureds, claimants, attorneys, vendors, agents, and other related parties
- Support the Tesla Collision Center with Tesla Insurance customer complaints and service, to include repair estimate, rental, coverage, total loss and subrogation
- Maintain a professional relationship with the Tesla Collision Center staff and their customers
Requirements
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :
2 medical plan options with $0 payroll deduction