What are the responsibilities and job description for the Tesla Motors is hiring: Technical Editor, Service Engineering in Palo Alto position at Tesla Motors?

Tesla Inc. is seeking a Technical Editor to join our team in Palo Alto, CA. You will be the bridge between global technicians and the larger-scale, global service network. By using in-house tools, partnering with engineers from service, quality, and design, and working collaboratively with diagnostics, training, technical operations, and other teams, you will help keep vehicles driving on the road for hundreds of thousands of electric miles.

Tesla is a fast-paced working environment that celebrates highly motivated individuals. We believe in working fast, learning from our failures, and making it better next time. Our team is full of people with deep technical understanding, excellent communication skills, and time management prowess. If you have a love of learning something new every day and can clearly communicate what you learn to audiences with various levels of technical knowledge, then you will fit right in. The work that you do will create changes in current and future production vehicles and help transition the automotive industry to a revolutionary approach to vehicle service.

Responsibilities

Partner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics database for use by non-engineers
Collaborate with various engineering and quality teams to gather technical information
Understand technical problems and communicate them effectively to non-technical people
Validate information for accuracy and use a routing and review process for document approval
Edit content according to a style guide and enforce organization standards
Improve editorial and visual standards for documentation and recommend new designs, layouts, and formatting as needed.
Manage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases)

Requirements

Degree in English, Rhetoric and Composition, Technical / Professional Writing, Journalism, Communications, or equivalent

1-3 years working experience in related field

Ability to edit and create documentation that is accurate, complete, clear, specific, and as concise as possible

Ability to explain technical concepts to peers, people from different parts of the organization, and non-technical people

Can extract and comprehend system operation from typical engineering documentation from both a software and mechanical perspective (e.g. schematics and subsystem specification documents)

High level of interpersonal communication skills

Strong capacity for both logical and creative thinking

Must be organized, detail-oriented, and able to multi-task and evaluate priorities

Self-directed and able to work independently with minimal supervision

Experience with HTML, XML, DITA, Markdown, Git, SQL, and / or Python is a plus

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :

Aetna PPO and HSA plans >

2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include : critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation

76,000 - $180,000 / annual salary cash and stock awards benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Salary : $76,000 - $180,000

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Tesla Motors is hiring: Technical Editor, Service Engineering in Palo Alto

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