What are the responsibilities and job description for the Collision Field Technical Specialist position at Tesla?
Tesla is looking for a Collision Field Technical Specialist to work on one of the most progressive vehicle brands in the world. This position will involve providing Service and Collision technical support to our internal and external partners across the world. This team member must have expert working knowledge in Service diagnoses platforms (Tesla Platforms preferred), frame equipment, welding, riveting, and metal work. This Collision Field Technical Specialist must be passionate about Collision repair processes and achieving excellence in aspects of repair. They must be a strong critical thinker and have great communication skills as they will be working with technicians, Site Leaders / Mangers, Engineers, and Senior leaders across Tesla.
This position will support Tesla Approved Collision Centers and will be located at the Sunnyvale Tesla Collision center.
Responsibilities
- Field based body repair technical specialist that solves field escalations at Tesla Approved Collision Centers and Tesla Collision Centers
- Root cause body repair field issues and report findings to engineering teams
- Answer Toolbox cases, emails, and phone calls to address body shop concerns with highest level of response and attention
- Provide training and quality assurance activities to continually improve customer satisfaction
- Generate weekly reports of activities and findings
- Operate a variety of hand, power, and shop tools
- Comply with all Tesla safety rules, guidelines, and standards
Requirements
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :
2 medical plan options with $0 payroll deduction
Expected Compensation
78,200 - $117,300 / annual salary cash and stock awards benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Salary : $78,200 - $117,300
