What are the responsibilities and job description for the IT Asset Management Administrator, IT Operations position at Tesla?

Tesla is currently seeking a highly motivated IT Asset Management Administrator to join our team onsite at Palo Alto. The IT Asset Management Administrator position within the IT Asset Management team will be the behind-the-scenes support contributing to the success of the IT Operations teams as a whole and whose mission is to optimize the utilization of Tesla's IT Assets. This role will work closely with fellow team members and various other IT staff to ensure proper management of the asset lifecycle at Teala. The Administrator must have a strong understanding of asset management disciplines and have experience working in a fast-paced corporate environment.

Responsibilities

Provide prompt hardware support to address inventory or hardware issues, reducing downtime and improving end-user satisfaction
Troubleshoot and replace peripherals, including monitors, keyboards, docking stations, and other hardware
Collaborate with the IT support team to resolve escalated hardware issues efficiently
Assist other IT teams during high-demand periods, such as hardware refresh projects or urgent deployments
Work closely with procurement teams to track requisitions, verify orders, and receive equipment.
Prepare, label, and configure IT assets for deployment requests
Conduct periodic audits to identify outdated or underutilized assets and ensure operational efficiency
Perform inventory reconciliation and maintain accurate records within the Asset Management database
Address asset-related tickets for replacements, upgrades, or transfers, ensuring accountability
Conduct routine audits to ensure compliance with organizational policies and protocols

Requirements

Physically able to stand, bend, stoop, climb, reach, and lift up to 50 lbs

Excellent customer service and communication skills

Ability to navigate ambiguity, work independently under pressure, prioritize, and stay focused in a fast-paced environment

Excellent attention to detail and process discipline

Experience with IT Ticketing and Asset Management applications like ServiceNow ITSM, BMC Remedy ITSM or other similar products preferred

Proficiency with Microsoft Office Suite

General knowledge of the various types of IT hardware

3 years Asset Management experience is a must

Strong ability to analyze data with In-depth knowledge of IT asset lifecycle

3 years of experience in an IT Operations role

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :

Aetna PPO and HSA plans >

2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include : critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation

24.00 - $52.80 / hour cash and stock awards benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Salary : $24 - $53

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IT Asset Management Administrator, IT Operations

What are the responsibilities and job description for the IT Asset Management Administrator, IT Operations position at Tesla?

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