Lead Solar Maintenance Technician, Residential Service

What To Expect
The Lead Solar Mainteance Technician will be part of Tesla’s Field Energy Operations team. As a leader at Tesla, the Lead Solar Maintenance Technician will continuously model to others Tesla standards and responsibilities including policy compliance, quality standards, and efficiency goals. The ideal candidate will work cooperatively with team members to successfully complete the maintenance of energy products safely and on time.

What You'll Do

Be a subject matter expert in energy system installation and maintenance, train and mentor others; may be responsible for a group or team

Serve and commission energy systems on roofs including array layout and mounting hardware based on site conditions and customers’ needs and expectations, perform routine maintenance on energy systems

Proactively resolve equipment and system issues and can troubleshoot and overcome obstacles onsite while applying advanced knowledge to improve processes and proactively reviews workmanship onsite

Collaborate with warehouse team to ensure all materials and equipment necessary for servicing is available onsite and communicates job status to customer and leadership

Understand productivity goals and drive team members to improve efficiency supervise the jobsite and proactively guides and trains team members to ensure compliance

Attend weekly team meetings and mandatory training sessions on new products, service methodology, and safety

Provide an exceptional customer experience to all customers and able to complete work both with a team and as a lone worker

What You'll Bring

Extensive knowledge of PV equipment, installation, and service. Additional experience in roof work, general construction, or carpentry preferred

Extensive knowledge of electrical wiring and equipment and be able to bend conduit unassisted

Ability to read building plans and equipment manuals and maintain Quality Standards

Ability to safely handle power tools and materials such as: ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.

Excellent customer service and strong written and verbal communication skills. Computer skills preferred

Excellent attendance is essential for the team to achieve success and a valid driver's license is required

Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program