Tesla is hiring: Technical Editor, Service Engineering in Austin

Tesla Inc. is seeking a Technical Editor to join our team in Austin, TX. You will be the bridge between global technicians and the larger-scale, global service network. By using in-house tools, partnering with engineers from service, quality, and design, and working collaboratively with diagnostics, training, technical operations, and other teams, you will help keep vehicles driving on the road for hundreds of thousands of electric miles.Tesla is a fast-paced working environment that celebrates highly motivated individuals. We believe in working fast, learning from our failures, and making it better next time. Our team is full of people with deep technical understanding, excellent communication skills, and time management prowess. If you have a love of learning something new every day and can clearly communicate what you learn to audiences with various levels of technical knowledge, then you will fit right in. The work that you do will create changes in current and future production vehicles and help transition the automotive industry to a revolutionary approach to vehicle service.ResponsibilitiesPartner with engineering teams to create and update diagnostic information and procedures contained in the diagnostics database for use by non-engineersCollaborate with various engineering and quality teams to gather technical informationUnderstand technical problems and communicate them effectively to non-technical peopleValidate information for accuracy and use a routing and review process for document approvalEdit content according to a style guide and enforce organization standardsImprove editorial and visual standards for documentation and recommend new designs, layouts, and formatting as neededManage tasks and information flow using collaboration software (such as JIRA, SharePoint, and custom databases)Requirements Degree in English, Rhetoric and Composition, Technical / Professional Writing, Journalism, Communications, or equivalent experience1-3 years working experience in related fieldAbility to edit and create documentation that is accurate, complete, clear, specific, and as concise as possibleAbility to explain technical concepts to peers, people from different parts of the organization, and non-technical peopleCan extract and comprehend system operation from typical engineering documentation from both a software and mechanical perspective (e.g. schematics and subsystem specification documents)High level of interpersonal communication skillsStrong capacity for both logical and creative thinkingMust be organized, detail-oriented, and able to multi-task and evaluate prioritiesSelf-directed and able to work independently with minimal supervisionExperience with HTML, XML, DITA, Markdown, Git, SQL, and / or Python is a plusCompensation and BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire : Aetna PPO and HSA plans >

2 medical plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include : critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program