What are the responsibilities and job description for the Business Systems Analyst position at Teton Outfitters - KLIM/509 Brands?
Position Overview:
As a Business Systems Analyst, you play a critical role in bridging the gap between business needs and technology solutions. You’ll work closely with stakeholders to gather, define, and document requirements for enterprise applications, including ERP, order fulfillment, eCommerce, and system integrations. This role also involves identifying inefficiencies, recommending process improvements, and managing technical projects to drive operational success. If you’re looking for an opportunity to make a real impact through technology while working on exciting enterprise-wide projects, this is the perfect role for you!
Key Responsibilities:
- Gather, define, and document business and technical requirements, including user roles, processes, integrations, and identity lifecycle management.
- Translate business needs into clear technical specifications for IT teams, ensuring seamless communication between stakeholders.
- Analyze and optimize business processes to enhance efficiency and support strategic objectives.
- Act as a liaison between business users and technical teams, ensuring smooth system operations and issue resolution.
- Identify integration challenges and develop action plans to align with department policies and best practices.
- Serve as the primary contact for Electronic Data Interchange (EDI) transactions, analyzing, testing, and resolving EDI-related issues.
- Define and enforce enterprise-wide business and technical processes to support company standards and compliance.
- Collaborate with project teams through the software development lifecycle (Waterfall/Agile) to launch new product features and enhancements.
- Maintain project documentation, including status reports, knowledge repositories, training materials, and business communications.
- Develop and execute project plans and communication strategies to ensure successful project delivery.
Desired Competencies:
- Communication & Collaboration: You excel at translating business needs into technical terms and vice versa, ensuring clarity and alignment between teams.
- Analytical Thinking: You can assess complex systems and business processes, identifying inefficiencies and proposing data-driven solutions.
- Project Management & Coordination: You effectively manage projects, timelines, and stakeholder expectations while ensuring seamless execution.
Qualifications:
- Bachelor’s degree preferably in Information Systems, or a related field.
- 3 years of relevant BSA experience
- Hands-on experience with ERP systems (NetSuite preferred).
- Proficiency in flowcharting and process mapping tools.
- Knowledge of EDI (Electronic Data Interchange) and its application in business transactions.
- Familiarity with database architecture, web standards, development standards, and security best practices.
- Experience with project management methodologies (Waterfall, Agile).
- Excellent written and verbal communication skills.
- Ability to analyze problems, research solutions, prepare recommendations, and lead implementation efforts.
- Proficiency in Microsoft Office 365 and related productivity tools.