What are the responsibilities and job description for the Service Engineer Software Automation position at Tetra Pak?
Tetra Pak Field Service Engineer/Technician Opportunity
We are committed to making food safe and available, everywhere; and we protect what's good - protecting food, people, and the planet.
Job Summary:
This is an exciting opportunity for experienced field service engineers/technicians to join our team in the US and Canada. As a Field Service Engineer/Technician, you will travel to customer sites to conduct preventive maintenance activities, execute installations, and provide troubleshooting services. You will work directly with our Customer Service Operations (CSO) team and customers to ensure equipment is running smoothly and efficiently.
Main Responsibilities:
- Travel to customer sites to conduct preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment.
- Execute installation tasks, including assembly of complete systems.
- Perform troubleshooting and fault-finding services onsite and by phone.
- Install set-up and support through remote support when off-site.
- Become a trusted expert on Tetra Pak equipment through continuous learning and training.
Requirements:
- Relevant work experience in manufacturing equipment installation, controls/automation, maintenance, and/or service work.
- Ideal experience in the food packaging or processing industry.
- Understanding of automation systems such as Allen Bradley frequency drives, Profibus, Siemens PLC programming software, Rockwell RSLogix 5, 500, 5000 PLC programming software, Intouch (WonderWare), Device Net, ABB, Danfoss frequency drives or similar.
- Strong mechanical aptitude.
- A commitment to a strong quality culture.
- A fluent level of writing and speaking English.
What We Offer:
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
- An equal opportunity employment experience that values diversity and inclusion.
- Market competitive compensation and benefits with flexible working arrangements.
