What are the responsibilities and job description for the Director Marketing Schizophrenia Customer Experience & Education position at Teva Pharmaceuticals?
Who We Are
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity
The Director, Marketing - Schizophrenia Customer Experience and Education is responsible for leading a team focused on consumer / patient experience and HCP medical education. This position will report to the Senior Director, Marketing – Schizophrenia Portfolio and will be the key brand representative focused on Franchise-wide efforts centered on the development and administration of consumer experience, Franchise HCP medical education programs, and collaborating with brand leads in the franchise. The team sits at the intersection of specialty pharmacy services, patient services, pharmacist dispensing, the holistic patient experience, and Schizophrenia Franchise HCP medical education. This position is also charged with identifying opportunities to be more efficient and consistent across the Schizophrenia Franchise. The role focuses on Franchise consumer and HCP experience offerings to ensure they are competitive with the market and patient focused.
How You’ll Spend Your Day
We Offer a Competitive Benefits Package, Including
Already Working @TEVA?
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to disabilityassistance@tevapharm.com with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.
Important notice to Employment Agencies - Please Read Carefully
Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.
The opportunity
The Director, Marketing - Schizophrenia Customer Experience and Education is responsible for leading a team focused on consumer / patient experience and HCP medical education. This position will report to the Senior Director, Marketing – Schizophrenia Portfolio and will be the key brand representative focused on Franchise-wide efforts centered on the development and administration of consumer experience, Franchise HCP medical education programs, and collaborating with brand leads in the franchise. The team sits at the intersection of specialty pharmacy services, patient services, pharmacist dispensing, the holistic patient experience, and Schizophrenia Franchise HCP medical education. This position is also charged with identifying opportunities to be more efficient and consistent across the Schizophrenia Franchise. The role focuses on Franchise consumer and HCP experience offerings to ensure they are competitive with the market and patient focused.
How You’ll Spend Your Day
- Lead Franchise consumer experience and HCP medical education workstreams across the Schizophrenia portfolio, including patient promotion and consumer portfolio/brand planning.
- Develop patient, caregiver, and HCP journeys to inform portfolio planning.
- Lead, provide feedback to, and develop a team of consumer / patient marketers and HCP medical education experts.
- Generating insights across the franchise and turning them into actions focused on creating world-class experiences for consumers and HCPs.
- Build the internal relationships necessary to ensure a Franchise consumer experience perspective is integrated into Patient Services, TLLs, Advocacy, and Specialty Pharmacy (SP) programs.
- Work with internal cross-functional partners, including patient services, and vendors to develop and manage patient affordability programs (e.g., copay support programs) and develop streamlined prior authorization (PA) processes and services with Buy and Bill or Specialty Pharmacies.
- Provide the brand voice in defining patient hub and specialty pharmacy requirements. Track and measure performance against brand KPIs.
- Work collaboratively with other members of the Schizophrenia Portfolio team and the broader Innovative Medicines (IM) Marketing organization, including thought leader liaisons.
- Analyze and maximize consumer experience KPIs and understand program impact on financial metrics at the Franchise level.
- Bachelors degree is required. Masters preferred.
- A minimum of 10 years of pharmaceutical experience or relevant brand management experience is required
- A minimum of 5 years of marketing experience or equivalent
- Previous experience with launch experience, Schizophrenia therapeutic area experience, brand management experience across consumer segments or on more than one disease state, Buy and Bill and/or Specialty Pharmacy, account contracting, management of Copay programs and/or patient affordability programs and experience in the hospital or CMHC settings are preferred
- Previous experience with developing HCP Medical Education resources is preferred
- Proven ability to motivate and collaborate with internal and external teams
- Analytical and project management skills; ability to provide leadership over multiple projects & assets
- Team leadership and people management skills; ability to identify the right mix and talent from both internal and external resources and build strong and effective partnerships.
- Strong communication and presentation skills (digital and in-person)
- Able to clearly and succinctly communicate brand vision and strategy to each stakeholder group.
- Able to lead others outside span of control to achieve strategic and financial plan objectives.
- Approximately 30% domestic travel throughout the US.
We Offer a Competitive Benefits Package, Including
- Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
- Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
- Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
- Life and Disability Protection: Company paid Life and Disability insurance.
- Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.
Already Working @TEVA?
If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
Teva’s Equal Employment Opportunity Commitment
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to disabilityassistance@tevapharm.com with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.
Important notice to Employment Agencies - Please Read Carefully
Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.
