What are the responsibilities and job description for the CSR - Customer Service Representative position at Texan Credit Corporation?
Texan Credit Corporation has an opening for a Customer Service Representative our Laredo branch. Experience in the small loan industry IS NOT REQUIRED. Texan Credit offers EXCELLENT salaries with a LUCRATIVE bonus plan and a Full Benefit Package (Health, Dental, Life, Vision, Supplemental Insurance and 401(k) Retirement). TCC needs self-motivated individuals to join our team.
Responsibilities
- Provide exceptional customer support by addressing inquiries and resolving issues promptly.
- Utilize effective communication skills to assist clients via phone or in person.
- Perform data entry tasks accurately to maintain customer records.
- Handle cash transactions and ensure proper cash handling procedures are followed.
- Collaborate with team members to enhance service delivery and improve customer satisfaction.
- Conduct outbound calls to follow up on customer feedback and service inquiries.
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $12 - $13
