What are the responsibilities and job description for the Remote-Licensed Customer Service Agent position at Texan Insurance?
Now Hiring: Licensed Customer Service Representative
Location: REMOTE
Salary: Competitive Awesome Benefits
Are You Ready to Level Up Your Career?
At Texan Insurance, we don’t just sell insurance—we build relationships, protect dreams, and empower our team to succeed! If you’re a detail-oriented, customer-loving, problem-solving insurance pro, we want YOU on our team.
What You’ll Be Doing
✅ Assisting clients with policy questions, updates, and claims like a total pro.
✅ Keeping our clients happy by providing A customer service via phone, email, and in person.
✅ Managing policy renewals, endorsements, and changes—accuracy is your middle name!
✅ Working with insurance carriers to ensure smooth transactions and top-notch service.
✅ Supporting Account Managers with quotes, reports, and client correspondence.
✅ Identifying opportunities to cross-sell/upsell and help clients maximize their coverage.
What You Bring to the Table
Active P&C License—you’re legit!
Stellar communication and customer service skills that make clients feel valued.
Insane attention to detail—you catch what others miss.
Proficiency in insurance software (AMS360, Applied Epic) & Microsoft Office Suite.
- Ability to multitask like a pro in a fast-paced environment.
Why You’ll Love Working Here
✨ Competitive Compensation – Because great talent deserves great pay!
Amazing Benefits – Health, dental, vision—you’re covered.
401(k) with Company Match – Free money for your future!
Generous PTO & 9 Paid Holidays – Work-life balance? We got it.
Career Growth & Training – We invest in YOU with personalized training and development.
Give Back to the Community – 16 hours of additional PTO for volunteering.
Fun, Supportive Team – We work hard, play hard, and celebrate success!
Join the Texan Insurance Family!
If you’re looking for a dynamic, rewarding career where your work makes a difference, apply today! We can’t wait to meet you.
