What are the responsibilities and job description for the Consumer Loan Processor position at Texans Credit Union?
Description
Position Purpose and Objectives
The individual in this role will be responsible for processing loan applications, ensuring the quality of our loan documents, and be working closely with our branches, underwriters, and third party vendors. Loan processors will work on auto loans, personal, and all other current and future loan products. Loan processors will prepare all appropriate documents needed for each loan, ensuring that all underwriting conditions are met. Funding loans in a timely manner and reviewing documentation for accuracy are critical job functions.
Major Duties and Essential Functions
- Manages multiple loans coming in from our branches & Centralized Sales team and work as a team to process and prepare loan documents for all loan requests.
- Serves as the subject-matter-expert for Consumer Lending and loan documentation, answering general loan questions from internal staff.
- Facilitates all post-closing activities on loans to ensure all documents were executed properly by the branches & Centralized Sales team, and all closing conditions were met.
- Conducts follow up contact with branches & Centralized Sales team in regards to their pending loan applications.
- Arranges the loan documents in order, reviews to make sure all of the documents have been returned and signed properly.
- Develop and maintain a comprehensive knowledge of the credit union’s loan products and services.
- Understand and comply with applicable Federal and State laws, and Credit Union’s policies and procedures.
- Perform other related duties as assigned.
Technical Functions:
- Proven ability to coordinate multiple tasks, prioritize workload, and meet deadlines
- Excellent organizational skills, follow-up skills, and time management skills
- Attention to detail with good verbal and written communication skills
- Ability to work as part of a team
- Demonstrates a sense of urgency
- Exhibits and maintains high performance levels in a fast paced environment and/or stressful situations
Teaming Functions:
- Attend and participate in team/department meetings
- Provide support to other lending functions as needed, such as Indirect/dealer processing.
- Serve as a real-time support system to branches & e-branch during loan closings to ensure member satisfaction.
Requirements
Specific knowledge, skills, and abilities required for this position:
- Working knowledge of a variety of financial products and services
- Excellent member service skills
- Exceptional interpersonal and oral communication skills with ability to deal tactfully and courteously with members and co-workers
- Basic computer and typing skills
- Good time management and multi-tasking skills
- Ability to learn/apply new skills and software applications
- Adaptable to change and comply with all compliance requests
- Ability to work weekends
Education: High School Graduate
Experience: Minimum of one year or more of similar or related experience.
Preferred:
- Credit union/banking experience
- Experience with auto, consumer and personal lending
- Experience with Episys, Temenos, DocuSign, J.D. Power (formerly NADA)
