What are the responsibilities and job description for the Police Communications Officer position at Texas A&M Health?
Job Description
Glimpse of the job :
Are you ready to be the vital link between emergency services and the community? As a Police Communication Officer, you'll handle both routine and emergency radio, telephone, and 911 calls, ensuring every call is routed efficiently and effectively.
This role isn't just a job—it's a career path that leads to specialization in Police Communications, with exciting opportunities for advancement within our department. If you're looking for a challenging and rewarding position where every day is different, we want to hear from you!
Apply now to be part of our dedicated team and make a real difference in your community!
What we want
Our Police Communication Officers handle routine and emergency radio, telephone, and 911 calls for service following special or written instructions for transmitting and routing calls. This position follows a career path leading to specialization in Police Communications and the opportunity to promote within the department. If this job description sounds interesting to you, we invite you to apply to be considered for this opportunity.
What you need to know
We have multiple openings, so please include your work history with brief details by attaching a resume or completing the application. Our department will reach out to you to discuss experience. Position level will be determined after the selection process is complete based on experience and position availability.
For each officer level :
You must be already certified or able to obtain a Texas Commission on Law Enforcement (TCOLE) Telecommunicators License.
You may be required to work weekends, holidays and hours other than Monday through Friday, 8 am to 5 pm.
You must be able to type a minimum of 45 word per minute.
Must have a State of Texas class 'C' vehicle operator's license or ability to obtain within 30 days of employment
Qualifications
Required Education and Experience :
Police Communications Officer in Training- $18.10 / hr
Requires High school diploma or GED.
Requires two years of full-time employment experience or an equivalent combination of education and experience.
Must be able to obtain the Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicators certification.
Police Communications Officer I - $19.01 / hr
Requires High school diploma or GED.
Requires one year of full-time employment experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience.
Must possess the Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicators certification.
Police Communications Officer II- $19.92 / hr
Requires High school diploma or GED.
Requires two years of experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience.
Must possess the Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicators certification.
Police Communications Officer III- $20.82 / hr
Requires High school diploma or GED.
Requires three years of experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience.
Must possess the Texas Commission on Law Enforcement (TCOLE) Intermediate Telecommunicator certification.
Police Communications Officer IV- $21.72 / hr
Requires High school diploma or GED.
Requires four years' experience as a Texas A&M University Police Department Communications Officer or equivalent law enforcement dispatch experience
Must possess the Texas Commission on Law Enforcement (TCOLE) Advanced Telecommunicators certification.
Required Knowledge, Skills and Abilities :
Ability to multi-task and work cooperatively with others
Public relations skills
Keyboarding skills
Preferred Education and Experience :
Bachelor's degree.
Previous experience as a dispatcher in law enforcement
Other Requirements :
Applicant must successfully pass psychological evaluation, drug screen, and complete background investigation to include, but not limited to driving history, criminal background, and credit history
Flexibility to work rotating shifts and holidays
Ability to work under stress
Ability to comprehend technical aspects of communications equipment
Applicants must pass a typing test with a score of 45 words per minute
Applicants must also pass a Critical Multitasking Dispatch Test
Responsibilities :
Successful completion of the 16 week Communications Officer Training Program, which includes Texas Penal Code, Traffic Code, the use of telecommunications equipment, and the use of a Computer Aided Dispatch system
Familiarization with the University and Departmental policies, and TLETS / NLETS and TCIC / NCIC operations and policies
Operates data terminals for the National Crime Information Center and Texas Law Enforcement Telecommunications Systems for the University Police Department
Receives incoming telephone calls from the general public, disseminates information for emergency personnel, and monitors telecommunications equipment
Familiarization with the geography of Texas A&M University (i.e. buildings, streets, major departments and University Personnel)
Monitors and responds to activation of alarm systems by coordinating with all appropriate agencies and personnel and performs other duties as assigned
Notification to Applicants : The elements of the selection process : online application, Personal History Statement, initial interview, records check, background investigation, oral interview, Chief’s panel, drug screen, psychological exam, fingerprint check, and final selection. The expected duration of the selection process is 60 days. Applicants not selected for hire may re-apply for the next available posted position. Qualified applicants will be emailed further instructions and a Personal History Statement to complete prior to testing. If you have any questions, please contact Lieutenant Mark Hartman, , 9794581458.
Salary : $18 - $22
