What are the responsibilities and job description for the Communication Specialist position at Texas A&M University-Commerce?
Job Title
Communication Specialist
Agency
East Texas A&M University
Department
Dean Grad Studies & Research
Proposed Minimum Salary
Commensurate
Job Location
Commerce, Texas
Job Type
Staff
Job Description
INSTRUCTIONS TO APPLICANT:
During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.
- Use the Upload button to add each document.
- You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
- All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
- Incomplete or improperly submitted applications may be excluded from consideration.
Please provide the following documents:
- Cover Letter
- Resume/CV
- Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
-
Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).
If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.
Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at
HR.Hiring@tamuc.edu
.
SUMMARY:
The Communications Specialist, under general supervision, communicates with graduate students, faculty, and university staff.
DUTIES & RESPONSIBILITIES:
- Maintains the Graduate School’s primary email. Responds in a timely and efficient manner.
- Answers main phone line and transfers calls to appropriate staff.
- Answers basic questions about graduate programs and graduate policies/procedures.
- Processes all mail.
- Maintains front office supplies and equipment.
- Assists with Graduate School projects and events.
- Monitors Graduate School webpages and forms for accuracy and updates.
- Cross-trains with Graduate School Services Coordinator.
- Works closely with admission coordinators regarding documents received.
- Scans and indexes student documents and all other documents for admissions. Aids with document processing for other staff members.
- Creates international document packets and sends confirmation of receipt email to applicant.
- Communicates with international students regarding submitted documents.
- Evaluates international transcripts.
- Responds to inquiries from international students regarding the evaluation process.
- Attends trainings to gain additional knowledge in foreign transcript evaluation.
- Creates and issues the Grad Newsletter weekly. Works with all staff to create.
- Trains and monitors Student Workers/Graduate Assistants in front office work.
MINIMUM REQUIREMENTS:
- Education: Bachelor’s degree or equivalent combination of education and experience.
- Experience / Knowledge / Skills: No prior experience required. Knowledge of word processing and spreadsheet applications. Strong verbal and written communication skills. Strong interpersonal and organizational skills.
- Ability to: Ability to multitask and work cooperatively with others. Ability to present information clearly and concisely.
- Licensing/Professional Certifications: None
- Physical Requirements: None
- Other Requirements: None
PREFERRED EDUCATION / SKILLS/ EXPERIENCE:
Knowledge of Banner and Laserfiche
Knowledge of foreign degree requirements
SUPERVISION OF OTHERS:
Student Workers and Graduate Assistants
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
