What are the responsibilities and job description for the Employee Relations Administrator position at Texas A&M University-Commerce?
Job Title
Employee Relations Administrator
Agency
East Texas A&M University
Department
Human Resources Management
Proposed Minimum Salary
$4,659.34 monthly
Job Location
Commerce, Texas
Job Type
Staff
Job Description
SUMMARY:
The Employee Relations Administrator at East Texas A&M University (ETAMU) is to help staff members explore issues, concerns, and conflicts; provide information and referrals to other University resources and help resolve matters at the earliest and most informal level. The Employee Relations Administrator provides systemic concerns to the university in a confidential manner. This position will be an advocate and active practitioner of the Office of Human Resources Mission Statement, Values, and Commitments. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence.
ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140 degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.
DUTIES & RESPONSIBILITIES:
- Serves as the designated administrator and primary point of contact for all employee relations issues, advising employees and supervisors on employee relations issues across university departments; assists managers with performance improvement plans and disciplinary documents.
- Oversees and facilitates supervisor training on employee performance evaluations, ensuring timely completion and compliance.
- Resolves conflict, coordinates communication. Facilitates clear, respectful communication and works toward resolution of issues between employees and supervisors. Advises supervisors how best to handle performance and behavioral issues.
- Develops, updates, provides guidance and interpretation on human resources (HR) policies and procedures. Conducts research on best practices, policy, regulation, rules, and laws.
- Provides confidential conflict resolution to resolve nonacademic disputes and other problems for University staff.
- Coordinates involuntary terminations and other disciplinary actions. Reviews requests and documentation to ensure compliance with policies and rules and coordinates the approval process with the Office of General Counsel.
- Assists in resolving employee/work related problems. Consults with supervisors and assists in developing employee performance improvement plans. Ensures the confidentiality of employee consultation records.
- Responsible for reporting process for the employee complaint process.
- Develops training materials and provides training on employee relations matters. Ensures training materials and resources are current with Federal and State laws, System policies and regulations.
- Reviews various HR-related reports and surveys to ensure data accuracy, support institutional effectiveness, and meet deadlines for state and federal agencies.
- Develops and produces a variety of research-related state and federal reports. Responds to requests for information and prepares ad-hoc reports and query analysis in desired formats in a timely manner. Coordinates the production of automated and manual weekly, monthly, quarterly and annual reports and data analytics based on defined HR metrics.
- Update and maintain departmental procedures to ensure compliance with The Texas A&M system regulations and standards.
- Manage unemployment claims and represent the university in hearing, ensuring timely responses and proper documentation.
- Performs other related duties and tasks as assigned.
MINIMUM REQUIREMENTS:
- Education: Bachelor’s degree in applicable field or equivalent combination of education and experience.
- Experience: Four (4) years of related experience.
- Knowledge / Skills: Knowledge of word processing, spreadsheet, and database applications. Knowledge of methods and equipment used in electronic data processing, including system analyses, design, and computer programming techniques.
- Ability to: Ability to multitask and work cooperatively with others. Ability to work with sensitive information and maintain confidentiality. Excellent verbal and written communication skills. Ability to listen, analyze, negotiate, and develop resolutions to problems. Ability to facilitate group interactions, trainings, and presentations.
- Licensing/Professional Certifications: N/A
- Physical Requirements: N/A
- Other Requirements: N/A
PREFERRED EDUCATION / SKILLS/ EXPERIENCE:
Human Resources experience and/or knowledge in one or more of the following functional areas: Employee Relations and Data Analytics, Total Rewards, Compensation, Classification and Talent Acquisition, Front Office, Onboarding, and Student Hiring, and Compliance, HRIS and Immigration. Higher Education experience. Society For Human Resource Management (SHRM) Certification and/or Human Resources Certification Institute (HRCI) Certification. Demonstrated working experience with Workday, Nuventive, Concur, Canopy/FAMIS, Mane Market, Laserfiche, Maxient conduct software.
SUPERVISION OF OTHERS:
May supervise HR functional units, student workers and graduate assistants.
WHY WORK AT EAST TEXAS A&M UNIVERSITY?
Competitive Benefits & Work-Life Balance:
- Employee tuition assistancefor master’s and doctoral programs.
- Comprehensive benefitspackage including health, dental, vision, life, and long-term disability insurance.
- ETAMU contributes to employee health and basic life insurance premiums.
-
12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
-
Automatic enrollment in the Teacher Retirement System of Texas (TRS),with optional additional retirement plans (ORP).
- Physical wellness programand wellness release time for eligible employees.
Career Growth & Development:
- Access to cutting-edge research opportunities at a designated R2 Research Institution.
Academic Excellence:
- ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
- Over 140 degree programs, including nationally ranked online and graduate options.
- First accredited institution to offer a competency-based bachelor’s degree in criminal justice.
- Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.
State-of-the-Art Facilities:
- Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.
Vibrant Campus Life:
- Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.
Prime Location & Growth:
- Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.
Visit us on our social media:
- Facebook,Twitter,Instagram,YouTube,LinkedIn, andETAMU News
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Salary : $4,659
