IT Business Analyst II

Job Title

IT Business Analyst II

Agency

Texas A&M International University

Department

Office Of Information Technology

Proposed Minimum Salary

24.00 hourly

Job Location

Laredo, Texas

Job Type

Staff

Job Description

Job Summary

The IT Business Analyst II, under general supervision, performs complex and specialized business analysis support functions, such as troubleshooting, research, de-bugging, and problem solving.

Essential Duties and Responsibilities

Liaises with client department and IT staff. Serves as a point of contact for complex questions or requests.

Collects, analyzes, reviews, documents, and defines system scope based on business needs and requirements.

Assesses client needs through direct interaction, mapping current and future business processes, and looking for opportunities to develop and improve the business through the effective use of technology.

Creates detailed functional and technical system specifications. Designs data reporting and business intelligence systems to meet client needs.

Develops training for end-users.

Documents current business process and prepares business and technical requirements for new or existing individual applications or module functions.

Documents business requirements and creates detailed functional and technical system specifications. Documents test statistics, metrics, and results.

Participates in the planning and testing of system configuration and maintenance. Implements complex patch and upgrade testing.

Implements complex testing of reports and scripts.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities

Serves as project leader on internal initiatives and projects.

Coordinates with cross-functional teams to ensure project objectives are met.

Minimum Requirements

Education –Bachelor’s degree in Management Information Systems or a closely related field.

Experience – Three years of related experience in business analysis.

An equivalent combination of education and experience may be considered.

Preferred Education and Experience

Experience working in field of Higher Education supporting business processes and operations.

Experience working with and supporting Oracle and Linux based systems.

Experience developing customized reporting utilizing common standardized report writing tools.

Knowledge and Abilities

Knowledge of :

Word processing and spreadsheet applications.

Advanced process analysis, troubleshooting, problem solving, client relations.

Requirement assessment and analysis, project management methodology, context and interrelationships.

Proficiency in Information Technology Interface Library (ITIL).

Ability to :

Multitask and work cooperatively with others.

Written communication and analytical skills.

Interpersonal, and organizational skills.

Preferred Knowledge and Abilities

• Demonstrated experience and knowledge working with Ellucian Banner, and related reporting, database, and web platforms such as DegreeWorks, Webfocus, PL / SQL,& Ellucian Luminis.

Licensing / Professional Certification – Webfocus Certification or ability to be certified within 2 years of start of employment.

Physical Requirements – None.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position does not employees.

Other Requirements

Ability to work evenings, weekends and occasional holidays.

Position requires on campus, face-to-face interactions.

Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Participation in ongoing training as needed to maintain proficiency with system requirements.

Salary : $24.00 / hourly

INSTRUCTIONS TO APPLICANT : During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume / CV to drop or upload files. Be sure to include :

Resume

Cover Letter

3 professional references and their full contact information

Unofficial transcripts

Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and / or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity / Affirmative Action / Veterans / Disability Employer.

Salary : $24