What are the responsibilities and job description for the IT Manager II position at Texas A&M?
Job Title
IT Manager II
Agency
Texas A&M Agrilife Research
Department
Feed & Fert Control Service
Proposed Minimum Salary
Commensurate
Job Location
College Station, Texas
Job Type
Staff
Job Description
The Information Technology (IT) Manager II, under direction, routinely manages large and complex IT project operations. Performs limited specialized, technical duties.
Responsibilities :
Infrastructure Systems Administration and Operation : Installs, operates, upgrades, and configures infrastructure system hardware and software. Assists with the implementation of new infrastructure systems or upgrades. Conducts basic infrastructure performance analyses and tuning. Creates programs for automating infrastructure system administration.
Problem Management : Helps analyze infrastructure system logs and identifies potential issues with systems. Troubleshoots and repairs hardware and software for infrastructure systems; troubleshoots and repairs configuration problems; and assists with troubleshooting network problems.
Helpdesk Support Provides Tier I support and assists with Tier II, as needed.
Technical Consultation : Assists with recommendations, specifications, and plans for infrastructure system hardware, software purchases, and software development projects.
Documentation : Document user applications, support methods, procedures, and configuration.
Data Security : Monitors and maintains infrastructure system security; provides backup, protection, and recovery support for office data.
Professional Development : Participates in training and professional development sessions. Performs other duties as assigned.
Required Education and Experience :
Bachelor's degree or any equivalent combination of education and experience.
Five years of experience in multiple technology areas such as system administration, DevOps, collaborative software development, customer support, application support, project management, database administration, system reporting, access management, system security, and / or disaster recovery.
Preferred Education and Experience :
- Bachelor's degree in engineering or technology related discipline.
Required Knowledge, Skills, and Abilities :
Ability to multi-task and work cooperatively with others with a wide range of individual technical competency.
Excellent written communication, analytical, interpersonal, and organizational skills.
Preferred Knowledge, Skills, and Abilities :
Systems Architecture and Design :
Ability to collaborate with various teams to architect and design solutions that are scalable, resilient, and secure.
Advanced cross-disciplined IT skills.
Advanced analysis and troubleshooting / problem-solving skills.
Client relations skills, requirement assessment and analysis.
Project management methodology skills.
Development :
Programming experience with VB.NET for MIS applications and ASP.NET for office websites and outreach activities.
PowerShell scripting
Infrastructure Management :
Knowledge of and experience working with Microsoft, and Linux operating systems [Windows Server Windows Desktop, Linux (Ubuntu)].
General familiarity with network protocols (TCP / IP, MAC addresses, DNS).
Knowledge of and experience working with at least one or more hypervisors [Microsoft Hyper-V, VMware]
Knowledge and experience with Microsoft Active Directory.
Release Management :
Data Collection and Analysis :
COMMENTS TO APPLICANTS : Please attach a resume, cover letter, and college transcripts.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and / or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity / Affirmative Action / Veterans / Disability Employer.
