What are the responsibilities and job description for the Business Solutions Reporting Analyst position at Texas Capital Bank?
Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at
www.texascapitalbank.com
.Role
The Business Solutions Reporting Analyst provides strategic business analysis services to partners and expertise on industry-leading technologies, reporting tools, data management methodologies, and best practices within data science-driven environments. The focus of this position is to work closely with various Operations units to gain in-depth understanding of their business strategy, processes, and services roadmap, assist the Business Solutions Manager in providing guidance in response to partner needs, and work closely with technology teams to lead solutions implementation using Agile and Scrum methodologies. This includes contributing to the development of business cases for review and approval and helping prioritize features through the development of high-quality business requirements.
Responsibilities:
- Collaborate with stakeholders to translate business needs into reporting visuals, synthesize, and provide analysis.
- Collaborate with systems analysts and other technology support personnel to develop business cases, high level plans, and project closure documents.
- Conduct and oversee specific business analysis activities to support technology and operations teams and oversee functional testing.
- Drive efficiency in processes by leveraging SQL queries, data filters, data extensions, templates, automation, etc.
- Ensure all results are accurate as they flow into various applications and collaborate with business and technology partners throughout the validation process.
- Assist in resolving operational issues that arise. Communicate issues and resolution strategy to business partners in an easy-to-understand format.
- Maintain data models, queries, and extracts as needed for recurring reports.
- Assist the organization in the monitoring and assessment of various areas of risk, including but not limited to operations, credit, and compliance.
- Review reports, processes, and technologies with Operations Solutions leadership team and stakeholders to determine whether action or enhancement is required. Provide advice on best practice around business process design and team execution improvement.
- Drive the process of monthly maintenance changes, minor enhancements, and major projects that will impact the system.
- Provide expert operational input and facilitate design and training sessions with business users.
- Participate in the development of system documentation and training materials.
- Provide regularly scheduled progress reports to the Operations Solutions leadership team, discussing operational risks and mitigation strategies.
Qualifications:
- 2 years of proven experience in strategy, business operations, analytics, and/or project management.
- Proficiency with the suite of Microsoft Office applications (Excel, PowerPoint, and Word), SQL, Azure DevOps, AWS, Fiserv, Abrigo Sageworks, and/or similar systems.
- Proficiency with visualization tools (i.e. Tableau, Power BI).
- Sound data analysis, problem resolution, team building, and decision-making skills required.
- Experience working with requirements tools and issue tracking software (JIRA or similar).
- Extremely meticulous to ensure the creation of a quality product throughout the project lifecycle.
- Analytical mindset with the ability to interpret complex data sets and provide actionable insights.
- Ability to demonstrate flexibility and adapt to changing priorities in a dynamic business environment.
- Ability to communicate highly technical and complex concepts effectively across all levels of the organization (both IT and business).
- Perform ad-hoc analysis as requested
- Understand work processes and information needs of the solution and technology options.
- Demonstrated ability to collaborate with other business leaders and work independently.
- Combination of experience in systems/IT working with financial services, mortgage, and/or banking industries preferred.
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
