What are the responsibilities and job description for the Lead Programmer/Analyst position at Texas Children's Health System?
Job Description
We are searching for a Lead Programmer/Analyst – someone who works well in a fast-paced setting. In this position, you’ll be a senior resource in application development team, hands on development as well as coordinate activities with team members, escalate issues to manager, ensure proper documentation of processes, follow up on support incidents, and ensure the timely delivery of change requests and project activities for team. This role requires technical expertise and the ability to closely interact with the business and various IS teams to understand requirements and efficiently implement high-quality solutions.
Think you’ve got what it takes?
Job Duties & Responsibilities
· Lead the technical support team, acting as the first point of escalation for issues and questions.
· Provide performance feedback and staffing input to managers.
· Review and assign daily support incidents, ensuring efficient team coverage.
· Develop and administer system configuration and development plans.
· Perform independent programming and system optimization tasks.
· Implement new programming techniques, methods, and standards.
· Manage change orders and projects, working with managers and teams to ensure adequate documentation and prioritization.
· Document and update technical support processes, ensuring knowledge articles and workflows are accurate and accessible.
· Coordinate system operations, troubleshooting, and emergency support for system errors.
· Schedule and conduct training sessions for support staff, Customer Support, and Service Desk teams.
· Collaborate with management, Information Services personnel, users, and vendors on system lifecycle activities.
· Participate in strategic planning and hospital-wide data planning efforts, providing expert consultation on data flow and analysis.
· Ensure compliance with Joint Commission Information Management Standards and maintain system documentation in Quality Center (QC).
Skills & Requirements
· Bachelor's Degree computer science, computer technology or business information management required
· Master's Degree Preferred
· 5 years major system design and implementation experience required
· Management or project leadership experience preferred
· Application and/or professional certifications preferred
Required Technologies
· SQL Server 2017 or greater
· SQL Server Integration Studio
· SQL Server Reporting
· .Net
· ASP.Net
· Angular
Bonus Technologies
· Power BI
· Power Apps
· Azure Synapse
Job Info
Job Identification: 415536
Job Category: Information Services
Posting Date: 2025-03-01T20:57:00 00:00
Degree Level: Bachelor's Degree
Job Schedule: Full time
Job Shift: Day
Locations: 6330 West Loop South HOUSTON TX 77401 US