What are the responsibilities and job description for the Accountant III position at Texas Department of State Health Services?
Date: Mar 6, 2025
Location:
AUSTIN, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Employee Benefits
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
Review our Top 10 Tips for Success when Applying to State of Texas Jobs.
Functional Title: Accountant III
Job Title: Accountant III - BB Acct
Agency: Dept of State Health Services
Department: Revenue Management
Posting Number: 3744
Closing Date: 03/20/2025
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-18
Salary Range: $4,782.83 - $4,782.83
Shift: Day
Additional Shift: Days (First)
Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 1100 W 49TH ST (RBB)
Other Locations: Austin
MOS Codes
3402,3404,3408,3451,8844,310X,36A,36B,651X,65FX,65WX,6F0X1,70C,751X,89A,FIN10,LS,LSS,PS,F&S
Job Description
Work a regular and predictable schedule with the ability to telework after 6-month period.
Performs moderately complex accounting work under general supervision from the Billing Branch Manager with
latitude for the use of initiative and independent judgment. Perform medical billing/claiming on behalf of the DSHS
Laboratory and DSHS Immunization- Rabies Biologicals. Work involves using medical billing system for coding,
posting and processing financial transactions and maintenance of accounts. Answers routine questions during
initial inquiries, researches and resolves complex accounting questions and responds in a timely manner. Work
involves preparing /printing of billing statements and reports, reconciling accounts, research and account
corrections. Participates in the scanning of billing records. Uses discretion and maintains strict confidentiality for
sensitive information. Serves in a supporting role to meet the agency's obligations for disaster response and/or
recovery or Continuity of Operations Planning (COOP) activation. Set a personal goal each year and ensure all
back-up is crossed trained and procedures are current. Assists branch as necessary. Performs other duties as
assigned. Work a regular and predictable schedule with the ability to telework.
Essential Job Functions (ejf)
#1. Assists in manual transaction entry of medical payments, charges and adjustments are entered into medical billing system (Healthpac) according to policy and procedure daily. Review and manually enter complicated ACH (Automatic ClearingHouse) and ITV (Internal Transfer Vouchers) payments. Uses Healthpac to code and post customer payments and 3rd party insurance claims. Manual charge entry of Laboratory and Rabies Biological Surveillance reports into Healthpac. Prepare vouchers for Refund of Revenue and submitting to second - level audit. Transaction batches are audited for accuracy and completeness before submitting for second- level audit. Prepares transactions batches for scanning and saving into Healthpac.
#2. Provides excellent customer service skills to internal staff and external Lab and Rabies Biological customers buy returning calls, addressing email and faxes promptly, communicate in a friendly and courteous manner with tact. Research issues pertaining to Lab and Rabies Biological customer accounts and insurance claiming; providide accurate information to all customers in a timely manner. Reconcile all accounts for accuracy and completeness and make corrections as necessary. Oral communication is followed up with documentation on customer contact software (HP, ALMS). Written communication contains accurate information with corrrect grammer and without spelling errors.
#3. Maintain a working knowledge of federal, state, enterprise, agency and unit policies, processes and procedures, as well as related enterprise training, for privacy requirements when handling data falling into any of the following categories: HIPAA-Health Insurance Portability and Accountability Act, PHI-Protected Health Information, PII-Personally Identifiable Information, and SPI-Sensitive Personal Information. Must keep all Billing Branch records, patient information confidential. Participates in the preparing and printing of weekly and month billing statements. Assist with prepping, scanning and saving of all billing records and incoming mail and faxes for the branch into Healthpac and/or HP ALMS.
#4. Participate and ensure work for all Accountant III's is ready for processing next day. Ensure calls and mail correspondence are assigned to correct Accountants.
#5. Other duties as assigned that include, but not limited to: serve as back-up to other Accountants; assist branch as needed; assist in the development of and participate in special projects; maintain current procedures; actively participate and/or serve in a supporting role to meet the agency’s obligations for disaster response and/or recovery and continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills, And Abilities
Ability to answer phone calls and routing incoming calls.
Ability to communicate effectively with co-workers and clients.
Ability to converse effectively and tactfully with co-workers.
Ability to create and maintain a positive and efficient work environment.
Ability to express opinions clearly and logically.
Ability to follow verbal and written instructions.
Ability to handle multiple projects and changing deadlines
Ability to maintain confidentiality.
Ability to prepare effective correspondence and reports in an accurate and timely manner.
Ability to prepare, maintain and archive detailed records, files, and reports
Ability to process third-party insurance claims.
Ability to sit for long periods of time.
Ability to work in harmony with others and deal with stressful situations in a diplomatic and tactful manner.
Knowledge in the use of network environments, Internet and software applications (Word, Excel, PowerPoint,
Access, electronic medical billing/records system, etc).
Knowledge of office procedures, spelling, punctuation and grammar.
Skill and accuracy in data entry.
Skill and accuracy in using 10-key.
Skill in operating a personal computer and office equipment.
Skill in using database and Microsoft Office.
Skills in interpreting and applying policies and procedures.
Skills in problem solving, planning, and research.
Registration, Licensure Requirements Or Certifications
None
Initial Screening Criteria
Experience in billing, handling confidential information, interaction with customers.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.
Salary Information, Pre-employment Checks, And Work Eligibility
Location:
AUSTIN, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Employee Benefits
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
Review our Top 10 Tips for Success when Applying to State of Texas Jobs.
Functional Title: Accountant III
Job Title: Accountant III - BB Acct
Agency: Dept of State Health Services
Department: Revenue Management
Posting Number: 3744
Closing Date: 03/20/2025
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-18
Salary Range: $4,782.83 - $4,782.83
Shift: Day
Additional Shift: Days (First)
Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 1100 W 49TH ST (RBB)
Other Locations: Austin
MOS Codes
3402,3404,3408,3451,8844,310X,36A,36B,651X,65FX,65WX,6F0X1,70C,751X,89A,FIN10,LS,LSS,PS,F&S
Job Description
Work a regular and predictable schedule with the ability to telework after 6-month period.
Performs moderately complex accounting work under general supervision from the Billing Branch Manager with
latitude for the use of initiative and independent judgment. Perform medical billing/claiming on behalf of the DSHS
Laboratory and DSHS Immunization- Rabies Biologicals. Work involves using medical billing system for coding,
posting and processing financial transactions and maintenance of accounts. Answers routine questions during
initial inquiries, researches and resolves complex accounting questions and responds in a timely manner. Work
involves preparing /printing of billing statements and reports, reconciling accounts, research and account
corrections. Participates in the scanning of billing records. Uses discretion and maintains strict confidentiality for
sensitive information. Serves in a supporting role to meet the agency's obligations for disaster response and/or
recovery or Continuity of Operations Planning (COOP) activation. Set a personal goal each year and ensure all
back-up is crossed trained and procedures are current. Assists branch as necessary. Performs other duties as
assigned. Work a regular and predictable schedule with the ability to telework.
Essential Job Functions (ejf)
#1. Assists in manual transaction entry of medical payments, charges and adjustments are entered into medical billing system (Healthpac) according to policy and procedure daily. Review and manually enter complicated ACH (Automatic ClearingHouse) and ITV (Internal Transfer Vouchers) payments. Uses Healthpac to code and post customer payments and 3rd party insurance claims. Manual charge entry of Laboratory and Rabies Biological Surveillance reports into Healthpac. Prepare vouchers for Refund of Revenue and submitting to second - level audit. Transaction batches are audited for accuracy and completeness before submitting for second- level audit. Prepares transactions batches for scanning and saving into Healthpac.
#2. Provides excellent customer service skills to internal staff and external Lab and Rabies Biological customers buy returning calls, addressing email and faxes promptly, communicate in a friendly and courteous manner with tact. Research issues pertaining to Lab and Rabies Biological customer accounts and insurance claiming; providide accurate information to all customers in a timely manner. Reconcile all accounts for accuracy and completeness and make corrections as necessary. Oral communication is followed up with documentation on customer contact software (HP, ALMS). Written communication contains accurate information with corrrect grammer and without spelling errors.
#3. Maintain a working knowledge of federal, state, enterprise, agency and unit policies, processes and procedures, as well as related enterprise training, for privacy requirements when handling data falling into any of the following categories: HIPAA-Health Insurance Portability and Accountability Act, PHI-Protected Health Information, PII-Personally Identifiable Information, and SPI-Sensitive Personal Information. Must keep all Billing Branch records, patient information confidential. Participates in the preparing and printing of weekly and month billing statements. Assist with prepping, scanning and saving of all billing records and incoming mail and faxes for the branch into Healthpac and/or HP ALMS.
#4. Participate and ensure work for all Accountant III's is ready for processing next day. Ensure calls and mail correspondence are assigned to correct Accountants.
#5. Other duties as assigned that include, but not limited to: serve as back-up to other Accountants; assist branch as needed; assist in the development of and participate in special projects; maintain current procedures; actively participate and/or serve in a supporting role to meet the agency’s obligations for disaster response and/or recovery and continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills, And Abilities
Ability to answer phone calls and routing incoming calls.
Ability to communicate effectively with co-workers and clients.
Ability to converse effectively and tactfully with co-workers.
Ability to create and maintain a positive and efficient work environment.
Ability to express opinions clearly and logically.
Ability to follow verbal and written instructions.
Ability to handle multiple projects and changing deadlines
Ability to maintain confidentiality.
Ability to prepare effective correspondence and reports in an accurate and timely manner.
Ability to prepare, maintain and archive detailed records, files, and reports
Ability to process third-party insurance claims.
Ability to sit for long periods of time.
Ability to work in harmony with others and deal with stressful situations in a diplomatic and tactful manner.
Knowledge in the use of network environments, Internet and software applications (Word, Excel, PowerPoint,
Access, electronic medical billing/records system, etc).
Knowledge of office procedures, spelling, punctuation and grammar.
Skill and accuracy in data entry.
Skill and accuracy in using 10-key.
Skill in operating a personal computer and office equipment.
Skill in using database and Microsoft Office.
Skills in interpreting and applying policies and procedures.
Skills in problem solving, planning, and research.
Registration, Licensure Requirements Or Certifications
None
Initial Screening Criteria
Experience in billing, handling confidential information, interaction with customers.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.
Salary Information, Pre-employment Checks, And Work Eligibility
- The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
- Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
- DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form
Salary : $4,783
