What are the responsibilities and job description for the Ryan White Database Trainer position at Texas Department of State Health Services?
Date: Mar 28, 2025
Location:
AUSTIN, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Employee Benefits
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
Review our Top 10 Tips for Success when Applying to State of Texas Jobs.
Functional Title: Ryan White Database Trainer
Job Title: Program Specialist IV
Agency: Dept of State Health Services
Department: HIV Medications Program
Posting Number: 4139
Closing Date: 06/26/2025
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Group: TEXAS-B-20
Salary Range: $4,263.16 - $5,521.16
Shift: Day
Additional Shift
Telework: Eligible for Telework
Travel: Up to 30%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 201 W HOWARD LN STE 200
Other Locations:
MOS Codes
16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS
Brief Job Description
Under the general direction of the Program Manager for the Texas HIV Medication Program (THMP), works independently and collaboratively to plan, develop, design, coordinate, implement, conduct, and evaluate training programs, workshops and special projects on HIV database application software and processes. Develops, revises and provides training and educational materials and support to DSHS-funded HIV/STD contractors and THMP participating pharmacies with a focus on HIV database application software and processes. Coordinates with DSHS software application administrators and unit staff to ensure regional needs are covered in training. Serves as the training liaison for Administrative Agencies to coordinate training needs assessments and assist contractors in obtaining desired training and technical assistance (TA) through referral or customized curriculum or TA development.
Essential Job Functions (EJFs)
Plans, develops, coordinates, implements, delivers, and evaluates training programs and technical assistance for DSHS, contractors, subcontractors, participating pharmacies, and other stakeholders to ensure an understanding of applicable laws and regulations; data hygiene processes; reporting requirements; maintaining system access; and security and privacy policy compliance. (25%)
Assists in development, collection, writing, testing, teaching, and dissemination of use cases and functional test plans for current software application. (25%)
Conducts needs assessments and delivers customized courses in response to needs identified by stakeholders. Maintains and updates content for live and on-line courses. Prepares or assists in the development of correspondence, memorandums, grant applications, budgets and related reports, policies and procedures. (15%)
Acts as training liaison with Administrative Agencies to coordinate training needs assessments and assist subcontractors in obtaining needed training and technical assistance through referral or customized curriculum. (10%)
Other duties as assigned include, but are not limited to, actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)
Knowledge, Skills And Abilities (KSAs)
Knowledge of: software application functionality, functional application testing and test plan creation; best practices in application development; research methods used in developing assessment tools, curricula and program evaluation; adult education principles, principles of public health and program planning; audio, visual and software needs to produce and deliver curricula; and quality assurance and improvement techniques.
Skill in: software application training; translation of technical information into user-friendly language; case development; facilitation and training; curriculum development; clear and effective oral and written communication with application users of varying skill and knowledge; and developing and maintaining effective working relationships with staff, contractors, and other organizations.
Ability to: disseminate information to network of users; write and manage intranet content for application group; research and write curriculum; contribute to agency policies; plan and organize work; adapt presentations to meet various audience sizes and knowledge levels; define specific goals and objectives to prioritize work; develop, implement and evaluate policies and procedures; apply and interpret government policies, procedures, laws and standards; identify problems and create logical solutions; analyze and interpret data; and effectively set up training rooms.
Registrations, Licensure Requirements Or Certifications
N/A
Initial Screening Criteria
High school graduation or GED required. Bachelor’s degree with coursework in computer science, public health, social work, healthcare, or business administration strongly preferred. Education and work experience can be substituted for one another on a year-for-year basis
Additional Information
Must be able to move at least 20 pounds to set up training rooms (move tables, chairs, boxes of training materials, and audio visual equipment) with or without accommodations.
Information on application must clearly state how applicant meets initial selection criteria in the summary of experience of the application. Resumes will not be accepted in lieu of an application.
Must be legally authorized to work in the U.S without sponsorship. Must reside within 50 miles of HIV/STD Section headquarters in Austin, Texas.
This position is currently on a hybrid telework schedule, but applicants should be prepared to work onsite Monday through Friday in the future.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.
Salary Information, Pre-employment Checks, And Work Eligibility
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
Location:
AUSTIN, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Employee Benefits
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
Review our Top 10 Tips for Success when Applying to State of Texas Jobs.
Functional Title: Ryan White Database Trainer
Job Title: Program Specialist IV
Agency: Dept of State Health Services
Department: HIV Medications Program
Posting Number: 4139
Closing Date: 06/26/2025
Posting Audience: Internal and External
Occupational Category: Education Training and Library
Salary Group: TEXAS-B-20
Salary Range: $4,263.16 - $5,521.16
Shift: Day
Additional Shift
Telework: Eligible for Telework
Travel: Up to 30%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 201 W HOWARD LN STE 200
Other Locations:
MOS Codes
16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS
Brief Job Description
Under the general direction of the Program Manager for the Texas HIV Medication Program (THMP), works independently and collaboratively to plan, develop, design, coordinate, implement, conduct, and evaluate training programs, workshops and special projects on HIV database application software and processes. Develops, revises and provides training and educational materials and support to DSHS-funded HIV/STD contractors and THMP participating pharmacies with a focus on HIV database application software and processes. Coordinates with DSHS software application administrators and unit staff to ensure regional needs are covered in training. Serves as the training liaison for Administrative Agencies to coordinate training needs assessments and assist contractors in obtaining desired training and technical assistance (TA) through referral or customized curriculum or TA development.
Essential Job Functions (EJFs)
Plans, develops, coordinates, implements, delivers, and evaluates training programs and technical assistance for DSHS, contractors, subcontractors, participating pharmacies, and other stakeholders to ensure an understanding of applicable laws and regulations; data hygiene processes; reporting requirements; maintaining system access; and security and privacy policy compliance. (25%)
Assists in development, collection, writing, testing, teaching, and dissemination of use cases and functional test plans for current software application. (25%)
Conducts needs assessments and delivers customized courses in response to needs identified by stakeholders. Maintains and updates content for live and on-line courses. Prepares or assists in the development of correspondence, memorandums, grant applications, budgets and related reports, policies and procedures. (15%)
Acts as training liaison with Administrative Agencies to coordinate training needs assessments and assist subcontractors in obtaining needed training and technical assistance through referral or customized curriculum. (10%)
Other duties as assigned include, but are not limited to, actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)
Knowledge, Skills And Abilities (KSAs)
Knowledge of: software application functionality, functional application testing and test plan creation; best practices in application development; research methods used in developing assessment tools, curricula and program evaluation; adult education principles, principles of public health and program planning; audio, visual and software needs to produce and deliver curricula; and quality assurance and improvement techniques.
Skill in: software application training; translation of technical information into user-friendly language; case development; facilitation and training; curriculum development; clear and effective oral and written communication with application users of varying skill and knowledge; and developing and maintaining effective working relationships with staff, contractors, and other organizations.
Ability to: disseminate information to network of users; write and manage intranet content for application group; research and write curriculum; contribute to agency policies; plan and organize work; adapt presentations to meet various audience sizes and knowledge levels; define specific goals and objectives to prioritize work; develop, implement and evaluate policies and procedures; apply and interpret government policies, procedures, laws and standards; identify problems and create logical solutions; analyze and interpret data; and effectively set up training rooms.
Registrations, Licensure Requirements Or Certifications
N/A
Initial Screening Criteria
High school graduation or GED required. Bachelor’s degree with coursework in computer science, public health, social work, healthcare, or business administration strongly preferred. Education and work experience can be substituted for one another on a year-for-year basis
Additional Information
Must be able to move at least 20 pounds to set up training rooms (move tables, chairs, boxes of training materials, and audio visual equipment) with or without accommodations.
Information on application must clearly state how applicant meets initial selection criteria in the summary of experience of the application. Resumes will not be accepted in lieu of an application.
Must be legally authorized to work in the U.S without sponsorship. Must reside within 50 miles of HIV/STD Section headquarters in Austin, Texas.
This position is currently on a hybrid telework schedule, but applicants should be prepared to work onsite Monday through Friday in the future.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.
Salary Information, Pre-employment Checks, And Work Eligibility
- The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
- Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
- DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
Salary : $4,263 - $5,521
