What are the responsibilities and job description for the Intake and Placement Specialist position at Texas Family Care Network?
Position Summary
The Intake and Placement Specialist will require specialized knowledge in placement of children to obtain appropriate placement into Child Placing Agencies, Emergency Shelters, General Residential Operations and Residential Treatment Centers. This work involves coordinating placement within the region and/or state for children who have basic, moderate, specialized, and intense level of care. Work involves reviewing placement applications for sufficiency and quality of information. The position interacts with Case Managers and placement providers to identify suitable placement options.
Responsibilities
Collaboration
- Works collaboratively with other systems (education, health and justice systems) to improve outcomes for the child/youth and family.
- Provides program and agency information and/or makes referrals to other community resources.
- Examines Minimum Standards for various types of placement resources.
- Identifies providers that are able to meet the needs of each child when locating a placement.
Communication
- Engages with Youth for Tomorrow for levels of care to meet children’s needs while in placement.
Computer Literacy
- Ensures accuracy and timeliness of data entered into systems, ensure that all relevant information exists in their records (e.g. client, family, employee, billing, etc.).
- Completes appropriate forms and documentation concerning client contact including data entry into CoBris, IMPACT and other technology/case management systems.
Complexity and Judgement
- Uses tools provided and training to determine the needs of the child/youth and makes appropriate referrals for placement.
- Researches solutions to technical or service related issues and seeks guidance from mentors. Follows up with everyone concerned to inform them of the solution or to provide an update on how the problem is being addressed and handled.
- Actively participates in individual and/or group supervision and staff meetings.
- Independently seeks out resources and learning opportunities to foster ongoing professional growth.
- Participates in on-call rotation and duties by responding to on-call notifications and phone calls accordingly.
Creativity and Foresight
- Offers new ideas and/or ways to streamline processes to better serve communities and the organization overall.
- Is resourceful and embraces tactical creativity to overcome challenging tasks and difficult situations.
- Provides solution focused input, is positive, supportive, respectful and engaged with the team.
- Acknowledges and values the contribution of team members.
Equity
- Learns the background of the family and child/youth on each case to strategize how best to support them.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Finance
- Reports expenses and provides supporting documentation.
- Adheres to deadlines for expense reports.
Leadership
- Establishes and maintains appropriate rapport with all clients, families, and colleagues inside and outside of the organization.
Support Focus
- Processes, assesses, and assigns incoming referrals.
- Performs other duties as assigned to maintain unit operations including performing various clerical duties (i.e. typing, filing, faxing, copying, answering/receiving telephone inquiries, relaying messages, etc.).
Professionalism
- Complies and adheres to the professional and ethical standards of conduct established. the organization.
- Interacts with children, clients, families and communities in a way that reflects commitment from the organization to create and maintain a strong collaborative relationship.
Risk Management and Safety
- Assures all policies, procedures, and standards relating to child safety and well-being are followed.
- Adheres to mandated child abuse reporting laws.
- Follows policies and procedures relating to responding to and handling a crisis situation.
- Completes online learning and policy acknowledgements by due date.
- Attends and participates in all required trainings.
Time Management
- Ability to work independently to meet placement deadlines and job performance.
- Effectively uses work Outlook Calendar as instructed by supervisor/director to reflect daily and weekly tasks.
- Independently assess and prioritize tasks to manage time.
- Performs other duties as assigned by supervisor and/or director.
Qualifications
Education/Credentials/Licensure:
- Bachelor's degree from an accredited school required or;
- In lieu of a Bachelor’s degree, an Associate's degree from an accredited school plus two (2) years of relevant work experience or;
- 60 accredited college credit hours plus two (2) years of relevant work experience or;
- 90 accredited college credit hours plus one (1) year of relevant work experience.
- Valid state driver’s license, safe driving history, and current auto insurance.
Experience:
- Requires one (1) year experience Child Placement Experience.
- Examples of relevant work experience are in social, human, or protective services including paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.
Clearances:
- DPS
- DFPS
- FBI
- CBCU Eligibility Determination
- Child Abuse Clearances
Experience
Required- 1 year(s): Child Placement Experience. Examples of relevant work experience are in social, human, or protective services including paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.
Education
Preferred- Bachelors or better in Social Work or related field
