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Gas Technician.Field Customer Service

Texas Gas Service
Tyler, TX Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

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What You Will Do

Perform work related to line locating, non-contact customer service orders and leak survey (where applicable).

Complete Line locating procedures and maintain compliance with OKIE 811 law.

Drive and maintain company vehicle. Load, unload, and operate tools and equipment including :

  • Crescent and pipe wrenches
  • Pliers and screwdrivers
  • Meters and regulators
  • Combustible gas indicators
  • Ladders
  • Carbon Monoxide Detectors
  • No Blow Equipment
  • FI Units
  • Power tools
  • Probe Bar

Assist with pipeline locating using conductive, inductive and mark by measurement.

Turn gas service off, remove meters, and install electronic reader transmitters (ERTs).

Inspect, calibrate, maintain, and repair leakage survey tools and equipment as applicable.

Patrol and maintain pipeline markers. Complete encroachment investigations as applicable.

Investigate non-contact customer related orders.

Complete and update reports including :

  • Equipment maintenance reports
  • Mileage reports
  • Time sheets
  • GIS Applications
  • Gas Leaks and work logs
  • Maintain several records including :

  • Orders completed
  • Miles driven
  • Customer information
  • Leak record information and maintenance work orders
  • Meter inventory
  • Leak classifications
  • Install, program and troubleshoot electronic reader transmitters (ERTs).

    Inspect, calibrate, maintain, and repair leakage survey tools and equipment. Perform and assist with leakage surveys on pipelines as applicable.

    Regular and reliable attendance is required in performance of job.

    Employee may perform additional responsibilities as assigned.

    What You Will Need

    Working knowledge of locating gas lines.

    Working knowledge and training related to disconnects, and gas piping.

    Demonstrated ability in use, function, and maintenance of tools applicable to position.

    Experience with the application of basic arithmetic : addition, subtraction, multiplication, and division.

    Working knowledge of transmission and distribution pipeline system operations.

    Working knowledge of leakage survey procedures.

    Working knowledge and training relative to :

  • Customer service and safety procedures
  • Customer service emergency procedures
  • Use of electronic communications and PragmaCAD system (where applicable)
  • Characteristics of natural gas
  • Basic customer service activities
  • Experience and knowledge of basic computer usage and applicable computer software.

    Read and interpret maps, blueprints, plats, atlas pages, pipe sizing tables, flow charts, house numbers, dials, gauges, work logs, service orders, and applicable operation and repair manuals.

    Read and write fluently in English.

    Applicable driver's license.

    Lift and move objects weighing up to 10 pounds 10 15 times a day; up to 20 pounds 15 20 times a day; up to 40 pounds 10 15 times a day; over 50 pounds 2 3 times a week.

    Climb ladders; stoop, kneel, and crawl on floors and bare ground to access, adjust, and repair gas fired equipment, meters, and equipment.

    React immediately to emergency situations to prevent injury to self and others.

    Smell odorant in natural gas.

    Operate tools and equipment required.

    Communicate and exchange information or instructions

    Visual ability to perform job responsibilities.

    Travel over uneven terrain including : mud, gravel, sand, rocks, ice, and snow

    Walk, stand, kneel / stoop, and drive for extended periods.

    Push spud bar in ground and extract.

    Emergency call-out

    Diversity at ONE Gas

    Inclusion & Diversity is so important to us that we made it one of our core values, values that guide and direct our actions as we go about our daily business. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.

    ONE Gas has great benefits! Here are just a few :

  • Medical / Dental / Vision packages that fit your family's needs.
  • Paid Time Off
  • 401K that is 100% matched up to 6%.
  • Profit Sharing Plan
  • Paid Parental Leave
  • Basic and Optional Employee Term Life Insurance
  • Education Assistance and Tuition Reimbursement
  • We are an Equal Opportunity Employer and do not discriminate

    against applicants due to race, ethnicity, gender, veteran status,

    or on the basis of disability or any other federal, state or local protected class.

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