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Eligibility Specialist

Texas Health and Human Services Commission
Houston, TX Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

WHY WORK FOR DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected - children, elderly, and people with disabilities - from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

Functional Title : Eligibility Specialist

Job Title : CPS FC Elig Spec II

Agency : Dept of Family & Protectve Svc

Department : Region 6A CPS Dir Del - FC ELG

Posting Number : 2800

Closing Date : 02 / 19 / 2025

Posting Audience : Internal and External

Occupational Category : Office and Administrative Support

Salary Group : TEXAS-B-12

Salary Range : $2,820.00 - $4,149.83

Shift : Day

Additional Shift : Days (First)

Telework : Travel : Up to 15%

Regular / Temporary : Regular

Full Time / Part Time : Full time

FLSA Exempt / Non-Exempt : Nonexempt

Facility Location :

Job Location City : HOUSTON

Job Location Address : ((custOfficeAdd))

Other Locations : Houston

MOS Codes :

4C0X1, 46XP, 46PX, 1973, 001387, 47L, 66C, 66R, 67D, 68X, L24A

Job Description :

The position is responsible for determining and certifying Foster Care and Adoption Eligibility for Title IV-E Funding using application forms, collateral contacts and data entry on appropriate automation systems. The postion interprets policy for staff, assumes adminstrative tasks to include trainin and special projects, updates eligibility status in IMPACT and accesses the Health and Human Services Commissions TIERS for information verification. The position routinely interacts with Child Protective Services caseworkers, Program Directors and State Office Program Specialists and other agency staff thoughout in state and out of state to determine client eligibility for IV-E, State Paid and Medicaid.

Essential Job Functions :

  • Analyzes and review Foster Care and Adoption Assistance applications for State and Title IV-E eligibility.
  • Certifies Title IV-E foster care youth for family adoptions.
  • Provide guidance and technical assistance regarding billing issues.
  • Complete and maintain eligibility files
  • Monitor and review level of care for children with facility / foster home approval annually.
  • Operate a personal computer to access agency database systems, including IMPACT and TIERS.

Knowledge Skills Abilities :

Knowledge of TDFPS policies and procedures. Knowledge of TIERS database. Knowledge of Word, Excel and Outlook. Skills in establishing and maintaining professional working relationships. Skill in effective verbal and written communication. Ability to work in a stressful environment and meet deadlines. Ability to identify problems and resolve problems. Ability to operate a personal computer.

Registrations, Licensure Requirements or Certifications :

None

Initial Screening Criteria :

Graduate from high school or equivalent two years full time social service Human Service work. Experience in Eligibility determination or TDFPS experience preferred. Sixty semester hours from an accredited college or university may be substituted for the required experience. Eligibility and Adoption experience preferred.

Additional Information :

Supervised by KaCynthia Phillips Caldwell at 2525 Murworth, Houston TX 77054

Non-Mobile Unit

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver's record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents : .

In compliance with the Americans with Disabilities Act (ADA), HHS / DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS / DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Salary : $2,820 - $4,150

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