What are the responsibilities and job description for the Program Specialist V (Navigator) position at Texas Health and Human Services Commission?
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Program Specialist V (Navigator)
Job Title: Program Specialist V
Agency: Health & Human Services Comm
Department: Child Care Regulation
Posting Number: 4906
Posting Audience: Internal and External
Salary Group: TEXAS-B-21
Shift: Day
Additional Shift:
Telework:
Travel: Up to 25%
Regular/Temporary: Temporary
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: SAN ANTONIO
Job Location Address: 3635 SE MILITARY DR
Other Locations: Abilene; Amarillo; Arlington; Austin; Beaumont; Corpus Christi; Dallas; El Paso; Fort Worth; Galveston; Harlingen; Houston; Longview; Lubbock; Midland; Rosenberg; San Angelo; San Antonio; San Marcos; Tyler; Waco
MOS Codes:
16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNS
Brief Job Description:
The temporary position reports to a Child Care Regulation Program Supervisor and is responsible for implementation and tasks tied to an inter-agency contract to support the expansion of regulated child care. This position will assist prospective new child care providers in understanding CCR’s regulatory requirements, understanding how local ordinances may also need to be considered, and in accessing resources available to assist new child care operations. This position regularly works with the CCR management team to develop strategies and analyze requirements of the interagency contract to achieve the outlined deliverables. This position will identify and build community partnerships, compile resources, coordinate with media relations on targeted messaging, provide support services to child care applicants, and collect and analyze data. This position must be able to work independently, analyze complex problems, develop effective solutions, and use discretionary judgement. The position provides important information and makes decisions related to project scope, timelines, CCR policies and strategies.
This position will travel across large geographical areas. Travel: 25%
This position may be located statewide.
Essential Job Functions (EJFs):
- Identifying and building partnerships with local and regional child care provider support services and associations; 15%
- Identifying and compiling resources and information related to regulated child care, including funding sources, small business development and start-up costs, training and skills development, recruiting and hiring, regulatory and local requirements, sustainability sources, and mentoring and support organizations; 15%
- Developing an online state-wide child care business resource guide to include the identified resources and a strategy for long-term maintenance of the resource guide; 15%
- Coordinating with HHSC Media Relations on targeted messaging and outreach aimed at expanding child care capacity; 5%
- Providing support services and coordination to child care provider applicants to increase permit issuance and provider sustainability, with a focus and priority on serving prospective applicants starting a child care business; 35%
- Coordinating with state and regional businesses and vendors for discounts or donations of goods and services to aid and allow prospective providers to begin operation; 5%
- Entering and compiling data demonstrating the effectiveness of services offered, permit issuance, and sustainability. 10%
Registrations, Licensure Requirements or Certifications:
Valid Driver’s License
- Knowledge, Skills and Abilities (KSAs):
- Knowledge of or ability to quickly learn CCR policies, procedures and applicable laws and regulations
- Knowledge of or ability to quickly learn about regulated child care and application processes
- Skill using computer applications
- Skill in establishing and maintaining effective working relationships, both internally and externally
- Skill in effective verbal and written communication
- Skill in solving problems and making informed decisions
- Skill in organizing and managing time and multiple responsibilities
- Skill in data collection and analysis
- Ability to identify resources and provide coordination
- Ability to strategically plan and manage outcomes covering a large geographic area.
- Ability to identify, initiate and foster relationships with community partners
- Ability to identify problems and develop solutions
- Ability to prioritize work and meet deadlines
- Ability to make sound decisions under pressure and to work independently with minimal supervision
- Ability to work with diverse populations
- Ability to attend work on a regular and predictable schedule in accordance with agency leave policy
Initial Screening Criteria:
Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is preferred. Experience and education may be substituted for one another on a year for year basis.
2 years of experience working in an early learning field or regulated child care setting.
2 years of experience in project management, preferred.
Experience as a Program Specialist, Navigator, preferred.
Additional Information:
This is a statewide position.
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Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: San Antonio
Salary : $5,759 - $7,254
