Records Management Manager

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits :

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title : Records Management Manager

Job Title : Manager I

Agency : Dept of State Health Services

Department : VS Reporting&RegistrationBrnch

Posting Number : 2037

Closing Date : 03 / 07 / 2025

Posting Audience : Internal and External

Occupational Category : Business and Financial Operations

Salary Group : TEXAS-B-22

Salary Range : $4,801.16 - $6,000.00

Shift : Day

Additional Shift : Days (First)

Telework : Not Applicable

Travel : Up to 10%

Regular / Temporary : Regular

Full Time / Part Time : Full time

FLSA Exempt / Non-Exempt : Exempt

Facility Location :

Job Location City : AUSTIN

Job Location Address : 1100 W 49TH ST (DHR)

Other Locations : MOS Codes :

0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858

9702,16GX,3D0X1,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD

MSSE,MSSR,OSS,WEPS

Brief Job Description :

Works under limited supervision of the Registration and Records Management Group Manager, plans, assigns and supervises Records Management Team. Performs routine managerial work overseeing the daily operations and activities across multiple programs. Supervises staff in the implementation of Records Management and document imaging Team activities with authority to approve selected documents. Develops guidelines, procedures, and rules and monitors compliance with policies and procedures for vital records processing. Oversee the compilation of operational data and determines program requirements to develop business requirements and measures. Provides technical information and guidance to Department and Section staff as well as external sources statewide in the processing and management of vital records. Oversees the preparation, development, review of legislation. Represents the agency at meetings, hearing, trails, conference, and seminars or on boards panels and committees.

Essential Job Functions (EJFs) :

Plans, assigns, and supervises the work of others. Oversees staff in the prioritization and implementation of group activities. Establishes goals and objectives; develops and approves schedules and priorities standards for achieving goals; and directs evaluation activities. Develops and implements techniques for evaluating program activities. Develops job descriptions and posting documents; participates in the hiring process and makes hiring decisions; conducts staff counseling and performance evaluations, makes decisions regarding merit and administrative leave awards. Ensures staff is properly trained to process incoming paper vital records (birth, death, fetal death, marriage and suit). Develops and evaluates budget requests. Identifies areas of needed change and makes recommendations to improve operations. Provides technical guidance in the program area. (45%)

Manages activities of staff in program area(s). Plans, implements, coordinate, monitors, and evaluates the Records Management Team to ensure that vital records are received and processed in accordance with all applicable policies and procedures in an efficient and cost-effective manner. Develops methods, procedures, operating instructions and training for activities within the scope of vital registration. Identifies and evaluates program operations and procedures and offers suggestions and recommendations to Group, Branch Managers, and Unit Director for necessary revisions and / or modifications. Develops guidelines, procedures and rules and monitors compliance with policies and procedures for the Records Management Group. (25%)

Oversees special investigations and research studies. Provides consultative and technical information, assistance and guidance to Department and Unit staff as well as external sources statewide in the submission, processing and management of paper vital records and electronic images. Serves as primary liaison for city / county government officials, hospital, and funeral home personnel for information on statutory requirements and administrative instructions in the preparation and registration of vital records. Oversees the preparation, development, review of legislation. Represents the agency at meetings, hearings, trials, conferences, and seminars or on board's, panels and committees. (20%)

Develops written reports, formal procedures and manuals for current and proposed organization functions. (5%)

Other duties as assigned. (5%)

Knowledge, Skills and Abilities (KSAs) :

Knowledge of :

Extensive knowledge of Texas Vital Statistics Statutes, Rules and Regulations. Extensive knowledge of DSHS, Section, and Unit policies, procedures and functions.

Extensive knowledge of personnel administration, training methods and modern office practices.

Skill in :

Interpersonal skills and effective problem-solving skills.

Skill in communicating effectively and clearly via email, phone and in person.

Skill in the use of microcomputers and word processing, spreadsheet, database management, and graphics software programs.

Skill in preparing and analyzing complex performance reports / effective writing skills.

Leadership skills are essential.

Ability to :

Ability to interpret public health laws, rules and regulations.

Ability to communicate clearly, both orally and in writing.

Ability to analyze and solve work problems.

Ability to develop long range plans and to measure achievement of established goals.

Ability to work independently and exercise sound judgment.

Registrations, Licensure Requirements or Certifications :

N / A

Initial Screening Criteria :

Bachelors Degree preferred. Experience working with Vital Records, government archives, or similar preservation field, preferred. Three years experience in the following : interpreting government policies, procedures and regulations; communicating verbally and in writing with diverse professionals, customers, government officials and the general public; work experience developing reports and presentations using Microsoft Word, Excel, Visio, PowerPoint.

Additional Information :

This position is required to be on-site and to ensure business continuity, daily attendance is key.

To be considered for an interview, applicants must demonstrate a clear match to all initial criteria in the EMPLOYMENT HISTORY and SUMMARY OF EXPERIENCE SECTIONS of the application. Resumes will not be considered.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor's Military Crosswalk at

ADA Accommodations :

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747 or via email at HHSServiceCenter.Applications@ngahrhosting.com.

Salary Information, Pre-employment Checks, and Work Eligibility :

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form

Salary : $4,801 - $6,000