What are the responsibilities and job description for the Data Operations Analyst position at Texas Health and Human Services?
Date: Jan 10, 2025
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Data Operations Analyst
Job Title: Management Analyst IV
Agency: Health & Human Services Comm
Department: Data and Technology
Posting Number: 2302
Closing Date: 07/11/2025
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-25
Salary Range: $5,797.66 - $7,652.91
Shift: Day
Additional Shift: Days (First)
Telework: Full-Time
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations: Austin
MOS Codes
0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS
Texas Health and Human Services Commission (HHSC) Office of Inspector General (OIG) seeks highly qualified candidates to fill the Data Operations Analyst (Management Analyst IV) position within the Data Reviews Division.
OIG’s mission is to improve the health, safety, and well-being of Texans through good stewardship of public resources, and a focus on core public health functions. OIG is a dynamic organization that specializes in the prevention, detection, audit, inspection, review, and investigation of fraud, waste, and abuse in the provision and delivery of all state health and human services and enforces state law related to the provision of those services. The OIG’s Data Reviews division develops OIG initiatives through research and innovation, employing tools and processes that leverage the power of data to increase efficiency.
Working under the leadership of the Deputy Inspector General of Data Reviews, the Data Operations Analyst (Management Analyst IV) will serve as a coordinator for Data Operations by supporting the Deputy IG for Data Reviews with cross-divisional functions. The Data Operations Analyst will facilitate collaboration and coordination across the Data Operations teams, lead and manage projects, assist the Deputy IG and Chief of Data Reviews with special assignments, and provide specialized data research and analysis support for Data Operations. This position performs highly advanced, senior-level data policy analysis work that involves planning, directing, and overseeing activities to assist the Deputy IG and Data Operations management team. Participates in activities to ensure the success of internal and external meetings, cross-divisional projects, and Division goals; facilitates development of presentations, data research analysis, and talking points; monitors and improves data production management tools; conducts specialized tasks and duties pertaining to data analysis and research, and program functions; and performs other duties or tasks as assigned. This position may train, lead, assign and prioritize the work of others and works closely with OIG staff to define and develop the data analysis and strategic data operational approaches necessary to fulfill the functions of program. Work is performed under minimal direction with extensive latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule in accordance with agency leave policy and Division policies and procedures.
Essential Job Functions
(30%) Participates in activities to ensure the success of internal and external meetings, cross-divisional projects, and Division goals. Conducts highly complex data analysis and research to prepare reports, studies, and other deliverables containing analyses of health and human services data related to Medicaid and other social services programs. Involves working with large datasets using a variety of software and tools. Provides recommendations to leadership on areas of risk to assist in strategic planning on data initiatives and projects used to support OIG investigations, audits, inspections, and data reviews.
(30%) Facilitates development of presentations and talking points, tracks, and reports performance measures, and monitors and improves production data management tools. Performs highly complex and often time-sensitive research related to Medicaid and other Health and Human Services programs. Coordinates extensively with OIG management and staff to collect pertinent information on behalf of the Deputy IG of Data Reviews. Consolidates and reports data research findings in a way that is useful to management and appropriate for the intended audience. Monitors and reports progress toward project goals and measures. If measures are not achieved or a challenge is identified, analyzes cause and reports results and recommendations to management. Reviews project and system performance measures and methodology periodically, making recommendations for improvement to existing measures, deletion of ineffective measures, and addition of new measures, as appropriate.
(20%) Conducts specialized tasks and duties pertaining to data analysis and research, and program functions. Manages Data Operations projects and tasks, including project priorities, workplans, and special assignments. Performs ongoing team risk assessment activities and participates in OIG workgroups on behalf of the Data Operations. Coordinates with other Data Reviews teams and other OIG divisions to ensure appropriate response and collaboration for both internal and external projects and processes.
(20%) Provides project management support, guidance, and accountability for Division projects, processes, and communications. Assists with Data Operations coordination, ensures compliance with federal and state requirements, and assists with the development of processes for strengthening performance. Performs other duties necessary to achieve the mission of the Office of Inspector General.
Registrations, Licensure Requirements Or Certifications
None
Knowledge Skills Abilities
Bachelor's degree from an accredited college or university with major coursework in public administration, business administration, healthcare, or in a related field is required. At least one year of managerial or lead experience is required, preferably involving the management of complex systems or functions. At least two years of full-time professional experience working within state, local, or federal government or a public agency or working as a consultant for state, local or federal government or a public agency is preferred. Experience with collection, analyses and dissemination of large datasets and experience with research, analysis and interpretation of healthcare policy is preferred. Experience and high-level proficiency with Microsoft Office Products, particularly Excel, is preferred.
Additional Information
Resumes will not be accepted in lieu of an application but may be provided as supplemental materials. All fields on the application must be filled-in completely. Information on application must clearly state how applicant meets initial selection criteria in the summary of experience section of the application.
The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.
Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
Applicants selected for interview will be required to complete a proficiency/skills exercise either before or after the interview (e.g. Excel or writing).
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888—894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Austin
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Data Operations Analyst
Job Title: Management Analyst IV
Agency: Health & Human Services Comm
Department: Data and Technology
Posting Number: 2302
Closing Date: 07/11/2025
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-25
Salary Range: $5,797.66 - $7,652.91
Shift: Day
Additional Shift: Days (First)
Telework: Full-Time
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations: Austin
MOS Codes
0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X
641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS
Texas Health and Human Services Commission (HHSC) Office of Inspector General (OIG) seeks highly qualified candidates to fill the Data Operations Analyst (Management Analyst IV) position within the Data Reviews Division.
OIG’s mission is to improve the health, safety, and well-being of Texans through good stewardship of public resources, and a focus on core public health functions. OIG is a dynamic organization that specializes in the prevention, detection, audit, inspection, review, and investigation of fraud, waste, and abuse in the provision and delivery of all state health and human services and enforces state law related to the provision of those services. The OIG’s Data Reviews division develops OIG initiatives through research and innovation, employing tools and processes that leverage the power of data to increase efficiency.
Working under the leadership of the Deputy Inspector General of Data Reviews, the Data Operations Analyst (Management Analyst IV) will serve as a coordinator for Data Operations by supporting the Deputy IG for Data Reviews with cross-divisional functions. The Data Operations Analyst will facilitate collaboration and coordination across the Data Operations teams, lead and manage projects, assist the Deputy IG and Chief of Data Reviews with special assignments, and provide specialized data research and analysis support for Data Operations. This position performs highly advanced, senior-level data policy analysis work that involves planning, directing, and overseeing activities to assist the Deputy IG and Data Operations management team. Participates in activities to ensure the success of internal and external meetings, cross-divisional projects, and Division goals; facilitates development of presentations, data research analysis, and talking points; monitors and improves data production management tools; conducts specialized tasks and duties pertaining to data analysis and research, and program functions; and performs other duties or tasks as assigned. This position may train, lead, assign and prioritize the work of others and works closely with OIG staff to define and develop the data analysis and strategic data operational approaches necessary to fulfill the functions of program. Work is performed under minimal direction with extensive latitude for the use of initiative and independent judgment. Attends work on a regular and predictable schedule in accordance with agency leave policy and Division policies and procedures.
- This position can telework 100% from any OIG location within Texas consistent with HHS telework policies. Position may need to occasionally report to the HHSC headquarters office in Austin, Texas to attend in-person meetings.***
Essential Job Functions
(30%) Participates in activities to ensure the success of internal and external meetings, cross-divisional projects, and Division goals. Conducts highly complex data analysis and research to prepare reports, studies, and other deliverables containing analyses of health and human services data related to Medicaid and other social services programs. Involves working with large datasets using a variety of software and tools. Provides recommendations to leadership on areas of risk to assist in strategic planning on data initiatives and projects used to support OIG investigations, audits, inspections, and data reviews.
(30%) Facilitates development of presentations and talking points, tracks, and reports performance measures, and monitors and improves production data management tools. Performs highly complex and often time-sensitive research related to Medicaid and other Health and Human Services programs. Coordinates extensively with OIG management and staff to collect pertinent information on behalf of the Deputy IG of Data Reviews. Consolidates and reports data research findings in a way that is useful to management and appropriate for the intended audience. Monitors and reports progress toward project goals and measures. If measures are not achieved or a challenge is identified, analyzes cause and reports results and recommendations to management. Reviews project and system performance measures and methodology periodically, making recommendations for improvement to existing measures, deletion of ineffective measures, and addition of new measures, as appropriate.
(20%) Conducts specialized tasks and duties pertaining to data analysis and research, and program functions. Manages Data Operations projects and tasks, including project priorities, workplans, and special assignments. Performs ongoing team risk assessment activities and participates in OIG workgroups on behalf of the Data Operations. Coordinates with other Data Reviews teams and other OIG divisions to ensure appropriate response and collaboration for both internal and external projects and processes.
(20%) Provides project management support, guidance, and accountability for Division projects, processes, and communications. Assists with Data Operations coordination, ensures compliance with federal and state requirements, and assists with the development of processes for strengthening performance. Performs other duties necessary to achieve the mission of the Office of Inspector General.
Registrations, Licensure Requirements Or Certifications
None
Knowledge Skills Abilities
- Knowledge of principles and practices of public administration and management.
- Knowledge of state and federal laws, rules, and policies related to health and human services.
- Knowledge of the Texas Medicaid program, including program integrity requirements.
- Knowledge of OIG’s enabling legislation, as well as federal and state law, rules, regulations, and policies related to fraud, waste, and abuse.
- Knowledge of investigative principles, techniques, and procedures.
- Knowledge of data and trend analysis.
- Knowledge of management principles and business practices.
- Knowledge of the principles of leadership and how to effectively interact with various leadership styles.
- Knowledge of social science research methods, statistical techniques, mathematics, rules-based logic, and their application to research analysis.
- Considerable knowledge of planning, implementation, and evaluation strategies.
- Experience in project management.
- Experience in strategic planning and performance monitoring.
- Experience in using automated systems for documentation, research, analysis, and tracking.
- Advanced skill in organization and coordination in managing multiple, sometimes conflicting, priorities without jeopardizing deadlines or goals.
- Strong and effective communication skills, both orally and in writing.
- Skill in collecting and analyzing complex data, evaluating information, drawing logical conclusions, and clearly presenting complex concepts and information in concise reports.
- Skill in producing clear written content, publications, and technical documents.
- Skill in the use of computer/laptop equipment and applicable software applications, including Outlook, MS Teams, MS Word, MS Excel and other Office Suite software applications.
- Skill in conducting quality assurance activities and identifying trends that indicate a need for policy or process improvements.
- Skill in identifying problems, evaluating alternatives, and implementing solutions.
- Skill in working collaboratively and cooperatively with diverse groups.
- Skill in effective management of program resources.
- Ability to establish and maintain positive, effective working relationships with others.
- Ability to interpret and apply laws and regulations.
- Ability to apply agency policies and guidelines and determine compliance.
- Ability to manage, manipulate and analyze large complex databases.
- Ability to develop and interpret statistical data charts and tables.
- Ability to interpret and present research findings.
- Ability to develop training materials and instruct and train others.
- Ability to direct, plan, assign, and supervise the work of others to produce successful, timely outcomes.
- Ability to interact professionally with internal and external stakeholders.
- Ability to think creatively and support creative thinking in others.
- Ability to remain flexible and lead in an environment of change.
Bachelor's degree from an accredited college or university with major coursework in public administration, business administration, healthcare, or in a related field is required. At least one year of managerial or lead experience is required, preferably involving the management of complex systems or functions. At least two years of full-time professional experience working within state, local, or federal government or a public agency or working as a consultant for state, local or federal government or a public agency is preferred. Experience with collection, analyses and dissemination of large datasets and experience with research, analysis and interpretation of healthcare policy is preferred. Experience and high-level proficiency with Microsoft Office Products, particularly Excel, is preferred.
Additional Information
Resumes will not be accepted in lieu of an application but may be provided as supplemental materials. All fields on the application must be filled-in completely. Information on application must clearly state how applicant meets initial selection criteria in the summary of experience section of the application.
The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.
Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
Applicants selected for interview will be required to complete a proficiency/skills exercise either before or after the interview (e.g. Excel or writing).
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888—894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Austin
Salary : $5,798 - $7,653
