What are the responsibilities and job description for the Director of Data, Analytics, and Performance position at Texas Health and Human Services?
Date: Mar 7, 2025
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Director of Data, Analytics, and Performance
Job Title: Director II
Agency: Health & Human Services Comm
Department: Hospitals Section
Posting Number: 3965
Closing Date: 09/05/2025
Posting Audience: Internal and External
Occupational Category: Management
Salary Group: TEXAS-B-27
Salary Range: $7,015.16 - $11,864.50
Shift: Day
Additional Shift: Days (First)
Telework
Travel: Up to 15%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 909 W 45TH ST BLDG 552
Other Locations:
MOS Codes
8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,621X,631X,641X,648X,90G0,91C0
91W0,97,SEI15
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The Director of Data, Analytics, and Performance (DDA) performs advanced (senior-level) managerial work and reports to the Director of Facility Operations for State Hospitals. The DDA provides management and oversight of data services to and for the Texas State Hospitals (SHs), serves as the liaison between State Hospitals and Information Technology (IT), and manages data and performance measure support of the Governing Body process. The DDA works under minimal supervision, with extensive latitude for the use of initiative and independent judgement.
The Director has a broad scope of responsibilities and services related to capturing, extracting, analyzing, and display of data for performance improvement and operations of the SHs. The main applications used include Excel, Access, Crystal Reports and Tableau. The main source of data used for analysis and reporting comes from the Electronic Health Record (EHR), electronic medication administration record, pharmacy applications, data files from sources external to the state-hospital system and in-house developed forms and databases.
This leadership position supervises the Data Analytics staff who are the subject matter experts (SME) for the SHs in relation to data extraction, reports, EHR, and data integrity. This position also serves as the SME for data analysis and trains and consults with SHs, upper management and other divisions in the agency.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions (EJFs)
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Oversees the development and implementation of SHs data systems and corresponding evaluation systems including tools that validate data reliability, and data integrity. This data is used to inform Governing Body Committees, the Associate Commissioner for state hospitals, and the Director of Operations regarding patient care processes and outcomes. Works in conjunction with the SHS Quality Management Director to develop SH quality performance measures, reliable data sources, and data quality evaluation tools to validate accurate data reporting. 30%
Performs advanced managerial work providing direction and guidance to state hospital data analytics staff regarding capturing, extracting, analyzing and display of data for performance improvement measures for SHs’, committees, and governing bodies. 25%
Oversees performance improvement reports/analyses, operational reports, reports to support policy making, management reports and safety monitoring reports in the state hospitals. Responds to requests for ad hoc reports and analysis, requested daily, from the legislature, legislative created committees, upper management, Open Records Requests, press inquiries, requests from the hospitals and other sources. 15%
Oversees systems for, and serves as key contact staff, providing aggregate data and information to advocates, judicial representatives, legislators, and the Department of State Health Services (DSHS) on programs and services. Responds to requests for information and participates in strategic communication efforts. 15%
Serves as liaison between the SHs and IT as Chair of the Hospital Information Management Committee, Executive Sponsor on the Medical Records Committee, as member of the committee that oversees and manages IT issues at the division level (Health and Specialty Care Management Committee). 10%
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills And Abilities (KSAs)
Knowledge of SAS
Knowledge of electronic health records
Knowledge of The Joint Commission Performance Measures, Center for Medicare and Medicaid Services or NRI-INC
Skill in the creation, monitoring and analysis of performance measures
Proficient in use of software such as Microsoft Access, Microsoft Excel, Crystal Reports, Tableau
Skilled in use of relational databases
Knowledge of IT governance processes
Skilled with and knowledge of IT systems
Skilled in the use of MyAvatar (the electronic health record used by the State Operated Hospitals)
Skilled in legislative bill analysis and/or Legislative Budget Board (LBB) measures and responding to legislative inquiries and requests
Ability to work with and on committees
Ability to present to various types of audiences
Ability to supervise and manage staff
Registrations, Licensure Requirements Or Certifications
Valid Texas driver’s license.
Initial Screening Criteria
Associate degree with three years of psychiatric hospital experience OR,
Graduation from an accredited four-year college or university with major coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field is required.
Thirty-six months (36) experience in data analysis and/or quality assurance with the ability to collect, interpret, organize, validate, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Thirty-six (36) months experience in designing, developing, and maintaining queries and reports.
Twelve months (12) experience working with electronic health records.
Additional Information
Experience working in a psychiatric facility is preferred.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Austin
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Director of Data, Analytics, and Performance
Job Title: Director II
Agency: Health & Human Services Comm
Department: Hospitals Section
Posting Number: 3965
Closing Date: 09/05/2025
Posting Audience: Internal and External
Occupational Category: Management
Salary Group: TEXAS-B-27
Salary Range: $7,015.16 - $11,864.50
Shift: Day
Additional Shift: Days (First)
Telework
Travel: Up to 15%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 909 W 45TH ST BLDG 552
Other Locations:
MOS Codes
8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,621X,631X,641X,648X,90G0,91C0
91W0,97,SEI15
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need. HSCS is comprised of nine psychiatric hospitals, one youth residential treatment facility, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.
The Director of Data, Analytics, and Performance (DDA) performs advanced (senior-level) managerial work and reports to the Director of Facility Operations for State Hospitals. The DDA provides management and oversight of data services to and for the Texas State Hospitals (SHs), serves as the liaison between State Hospitals and Information Technology (IT), and manages data and performance measure support of the Governing Body process. The DDA works under minimal supervision, with extensive latitude for the use of initiative and independent judgement.
The Director has a broad scope of responsibilities and services related to capturing, extracting, analyzing, and display of data for performance improvement and operations of the SHs. The main applications used include Excel, Access, Crystal Reports and Tableau. The main source of data used for analysis and reporting comes from the Electronic Health Record (EHR), electronic medication administration record, pharmacy applications, data files from sources external to the state-hospital system and in-house developed forms and databases.
This leadership position supervises the Data Analytics staff who are the subject matter experts (SME) for the SHs in relation to data extraction, reports, EHR, and data integrity. This position also serves as the SME for data analysis and trains and consults with SHs, upper management and other divisions in the agency.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Essential Job Functions (EJFs)
Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Oversees the development and implementation of SHs data systems and corresponding evaluation systems including tools that validate data reliability, and data integrity. This data is used to inform Governing Body Committees, the Associate Commissioner for state hospitals, and the Director of Operations regarding patient care processes and outcomes. Works in conjunction with the SHS Quality Management Director to develop SH quality performance measures, reliable data sources, and data quality evaluation tools to validate accurate data reporting. 30%
Performs advanced managerial work providing direction and guidance to state hospital data analytics staff regarding capturing, extracting, analyzing and display of data for performance improvement measures for SHs’, committees, and governing bodies. 25%
Oversees performance improvement reports/analyses, operational reports, reports to support policy making, management reports and safety monitoring reports in the state hospitals. Responds to requests for ad hoc reports and analysis, requested daily, from the legislature, legislative created committees, upper management, Open Records Requests, press inquiries, requests from the hospitals and other sources. 15%
Oversees systems for, and serves as key contact staff, providing aggregate data and information to advocates, judicial representatives, legislators, and the Department of State Health Services (DSHS) on programs and services. Responds to requests for information and participates in strategic communication efforts. 15%
Serves as liaison between the SHs and IT as Chair of the Hospital Information Management Committee, Executive Sponsor on the Medical Records Committee, as member of the committee that oversees and manages IT issues at the division level (Health and Specialty Care Management Committee). 10%
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.
Knowledge, Skills And Abilities (KSAs)
Knowledge of SAS
Knowledge of electronic health records
Knowledge of The Joint Commission Performance Measures, Center for Medicare and Medicaid Services or NRI-INC
Skill in the creation, monitoring and analysis of performance measures
Proficient in use of software such as Microsoft Access, Microsoft Excel, Crystal Reports, Tableau
Skilled in use of relational databases
Knowledge of IT governance processes
Skilled with and knowledge of IT systems
Skilled in the use of MyAvatar (the electronic health record used by the State Operated Hospitals)
Skilled in legislative bill analysis and/or Legislative Budget Board (LBB) measures and responding to legislative inquiries and requests
Ability to work with and on committees
Ability to present to various types of audiences
Ability to supervise and manage staff
Registrations, Licensure Requirements Or Certifications
Valid Texas driver’s license.
Initial Screening Criteria
Associate degree with three years of psychiatric hospital experience OR,
Graduation from an accredited four-year college or university with major coursework in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field is required.
Thirty-six months (36) experience in data analysis and/or quality assurance with the ability to collect, interpret, organize, validate, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Thirty-six (36) months experience in designing, developing, and maintaining queries and reports.
Twelve months (12) experience working with electronic health records.
Additional Information
Experience working in a psychiatric facility is preferred.
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE). Males between the ages of 18-25 must be registered with the Selective Service.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age.
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours.
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required. According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All these diseases are vaccine preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with individuals. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Austin
Salary : $7,015 - $11,865
