What are the responsibilities and job description for the Information Technology BA IV position at Texas Health and Human Services?
Date: Feb 7, 2025
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Information Technology BA IV
Job Title: Information Technology BA IV
Agency: Health & Human Services Comm
Department: CHIEF INFORMATION OFFICE
Posting Number: 3122
Closing Date: 05/08/2025
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Group: TEXAS-B-27
Salary Range: $7,015.16 - $10,416.67
Shift: Day
Additional Shift: Days (First)
Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes
8846,8848,8858,181X,182X,255A,25B,26B,3D0X1,62E,681X,682X,781X,782X,CYB10,CYB11,ISM,IT,Z Prefix
Job Description
The Business Analyst position performs advanced (senior-level) business analysis work in support of the Artificial Intelligence (AI) program. This role works closely with business owners through the AI planning, requirements definition, and delivery of cycles for AI solutions. The Business Analyst is the bridge between the customer and the development team. Assists in the analysis of complex technical and business processes, identifying efficiencies and helping to prioritize needs. Coordinates the gathering, development, and documentation of all requirements. The Business Analyst works in partnership with Information Technology (IT) and subject matter experts, helping customers realize business value.
Responsibilities
This position works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Responsible for the creation and validation of system testing. This position performs highly complex business analysis work and may:
This position is for U.S. Citizens or residents only.
Essential Job Functions
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Gathers, analyzes, and documents user requirements, business processes, and problems to automate or improve existing systems; elicits and documents business needs for new systems. (30%)
Analyzes program policies and procedures to determine their effect on automated systems and system functional areas. (20%)
Serves as a liaison by providing consultation, documentation, and direction to other areas with regard to analysis, design, configuration, testing, and policy implementation within all systems. (20%)
Provide technical oversight and mentorship to junior team-members. (20%)
Develops and/or reviews complex system documents to convey business requirements and support efficient system design. (10%)
Registrations, Licensure Requirements Or Certifications
N/A
Knowledge Skills Abilities
Knowledge of laws, rules, and regulations relevant to IT in Texas.
Knowledge of AI and its applications in business.
Knowledge of AI models, architecture, risks, ethics, and techniques, including governance, best practices, standards, and products.
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Knowledge of software development life cycle and systems development life cycle concepts.
Knowledge of project management principles and practices.
Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues.
Skill in defining end user requirements, functional specifications, and deliverables.
Skill in using a PC and the following Microsoft software: Excel, Visio, Outlook, PowerPoint, Access, Word, and Project.
Skill in problem-solving, conflict resolution, and negotiation.
Skill in working collaboratively and cooperatively with colleagues, including building consensus.
Skill in breaking down tasks into sub-tasks and estimating required effort.
Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications.
Ability to guide technology decisions relative to AI systems and models and serve as subject matter expert and design resource to others.
Ability to implement and support large scale technically complex solutions and integration of AI solutions with other systems.
Ability to work independently and deliver results in an environment of broad, consultative management.
Ability to plan, organize, schedule, assign, and monitor completion of assigned initiatives.
Ability to present information to a variety of audiences, verbally and in writing, and to communicate clearly, concisely, and effectively.
Ability to adapt to change or modify behavior in response to changes in situations or priorities.
Initial Screening Criteria
Graduation from an accredited four-year college or university. Appropriate experience may be substituted for the required education on a year-for-year basis.
Minimum of 8 (eight) years of experience working on IT projects.
Minimum of 8 (eight) years of experience in an analysis role.
Preferred experience in Artificial Intelligence business application, technical development, or data science.
Additional Information
Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Austin
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Information Technology BA IV
Job Title: Information Technology BA IV
Agency: Health & Human Services Comm
Department: CHIEF INFORMATION OFFICE
Posting Number: 3122
Closing Date: 05/08/2025
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Group: TEXAS-B-27
Salary Range: $7,015.16 - $10,416.67
Shift: Day
Additional Shift: Days (First)
Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes
8846,8848,8858,181X,182X,255A,25B,26B,3D0X1,62E,681X,682X,781X,782X,CYB10,CYB11,ISM,IT,Z Prefix
Job Description
The Business Analyst position performs advanced (senior-level) business analysis work in support of the Artificial Intelligence (AI) program. This role works closely with business owners through the AI planning, requirements definition, and delivery of cycles for AI solutions. The Business Analyst is the bridge between the customer and the development team. Assists in the analysis of complex technical and business processes, identifying efficiencies and helping to prioritize needs. Coordinates the gathering, development, and documentation of all requirements. The Business Analyst works in partnership with Information Technology (IT) and subject matter experts, helping customers realize business value.
Responsibilities
This position works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Responsible for the creation and validation of system testing. This position performs highly complex business analysis work and may:
- Provide assistance to developers, systems analysts, or customers on system applications, software, and hardware; and provide production support to users of systems and applications, including on-site support as needed.
- Prepare budgetary cost estimates and develop project implementation proposals, documentation and scheduling; write technical specifications and requests for proposals.
This position is for U.S. Citizens or residents only.
Essential Job Functions
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Gathers, analyzes, and documents user requirements, business processes, and problems to automate or improve existing systems; elicits and documents business needs for new systems. (30%)
Analyzes program policies and procedures to determine their effect on automated systems and system functional areas. (20%)
Serves as a liaison by providing consultation, documentation, and direction to other areas with regard to analysis, design, configuration, testing, and policy implementation within all systems. (20%)
Provide technical oversight and mentorship to junior team-members. (20%)
Develops and/or reviews complex system documents to convey business requirements and support efficient system design. (10%)
Registrations, Licensure Requirements Or Certifications
N/A
Knowledge Skills Abilities
Knowledge of laws, rules, and regulations relevant to IT in Texas.
Knowledge of AI and its applications in business.
Knowledge of AI models, architecture, risks, ethics, and techniques, including governance, best practices, standards, and products.
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Knowledge of software development life cycle and systems development life cycle concepts.
Knowledge of project management principles and practices.
Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues.
Skill in defining end user requirements, functional specifications, and deliverables.
Skill in using a PC and the following Microsoft software: Excel, Visio, Outlook, PowerPoint, Access, Word, and Project.
Skill in problem-solving, conflict resolution, and negotiation.
Skill in working collaboratively and cooperatively with colleagues, including building consensus.
Skill in breaking down tasks into sub-tasks and estimating required effort.
Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications.
Ability to guide technology decisions relative to AI systems and models and serve as subject matter expert and design resource to others.
Ability to implement and support large scale technically complex solutions and integration of AI solutions with other systems.
Ability to work independently and deliver results in an environment of broad, consultative management.
Ability to plan, organize, schedule, assign, and monitor completion of assigned initiatives.
Ability to present information to a variety of audiences, verbally and in writing, and to communicate clearly, concisely, and effectively.
Ability to adapt to change or modify behavior in response to changes in situations or priorities.
Initial Screening Criteria
Graduation from an accredited four-year college or university. Appropriate experience may be substituted for the required education on a year-for-year basis.
Minimum of 8 (eight) years of experience working on IT projects.
Minimum of 8 (eight) years of experience in an analysis role.
Preferred experience in Artificial Intelligence business application, technical development, or data science.
Additional Information
Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Austin
Salary : $7,015 - $10,417
