What are the responsibilities and job description for the Training & Development Assistant position at Texas Health and Human Services?
Date: Jan 28, 2025
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Training & Development Assistant
Job Title: Training and Development Asst
Agency: Health & Human Services Comm
Department: UR Management Support
Posting Number: 2663
Closing Date: 02/11/2025
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Group: TEXAS-B-12
Salary Range: $2,820.00 - $3,484.91
Shift: Day
Additional Shift
Telework:
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations: Austin
MOS Codes
0233,0277,0306,0577,0691,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,123X,18Z,19Z,35Z,38FX,3F2X1,47A,47C
47D,47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0
82A0,83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN
Brief Job Description
The Communications and Planning team prioritizes an environment of creativity and positivity by taking ownership of our words, actions and behaviors and how they impact the people we work with. We take responsibility for our mindset, behavior, attitude, choice of words and how we impact other people on the team.
The Training and Development Assistant supports the Utilization Review Communications and Planning team in the development of training to ensure employees are effectively trained. Organizes and prepares materials and supplies for training and development courses, including handouts, participant guides, presentations, and other resources. Uses business writing skills to prepare articles for in-house publication for training and other employee communications. Assists with compiling reports and maintaining training and development records and calendars, including course surveys. Assists with scheduling and registration for training and development courses and assists with coordinating and maintaining the training and development schedule. Serves as a liaison between the Communications and Planning team and other units/departments. May occasionally assist in the delivery of training a classroom, distance learning or e-learning environment. Demonstrates professional manners and communication skills as well as excellent interpersonal skills. Works under close supervision of Communications and Planning director, with minimal latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs)
Attends work on a regular basis and predictable schedule in accordance with agency leave policy.
Organizes and prepares training materials. Uses Microsoft PowerPoint, Adobe and other software to develop handouts, participant guides, presentations and other materials used to train staff on the completion of job duties and professional growth. Uses business writing skills to assist with distribution of written communications to staff via e-mail, department newsletter, and various other channels of communication; prepares articles for the monthly newsletter and develops slides for monthly staff trainings and quarterly staff meetings.
Responsible for communicating with the department staff services officer and other UR staff to maintain distribution/mailing lists for e-mails and other staff communications. Maintains records on the delivery of training courses to aid in the completion of training reports by using attendance records, spreadsheets and forms to monitor attendance and completion of training; provides a summary of the results to the lead training specialist for inclusion in training reports. (30%)
Helps develop training reports by providing information on training attendance and completion to the lead training specialist. Assists with record keeping, including records on training attendance and completion by capturing information from Microsoft Teams and sharing this information with the Director and lead training specialist. Assists with development of course surveys and compiling survey results by using Microsoft Forms or similar software to create surveys and compile results. (25%)
Assists in scheduling and enrollment for training courses. Uses Microsoft Outlook to schedule trainings and works closely with the Director and lead training specialist to identify participants. May develop and send ot registration links as needed. Assists with organizing a training schedule by reviewing previously offered training and working with lead training specialists to develop a plan for future trainings. Assists with developing communication regarding training opportunities by using business writing skills to draft and send e-mail communication to departmental staff. (25%)
Assists in the facilitation of training and provides support to staff in the delivery of training; work includes attending training sessions and acting as a facilitator to help lead training specialist answer any questions and/or deal with any issues that may arise during training. (15%)
Performs other duties as assigned to ensure completion of departmental operations. (5%)
Knowledge, Skills And Abilities (KSAs)
Knowledge of training and development procedures/techniques. Knowledge of adult learning principles, preferred.
Skill in the use of Microsoft Teams, Microsoft Forms, and SharePoint, preferred. Skill in business writing and developing internal communications. Skill in establishing and maintaining effective working relationships. Excellent interpersonal skills and communication skills (both oral and written) with people with diverse backgrounds at all levels of the organization.
Ability to assist in evaluating, developing, revising, and facilitating training programs. Ability to use Windows based programs such as Word, PowerPoint, Outlook, etc. Ability to operate basic office equipment and audio/visual equipment. Ability to work both within a team environment and independently. Ability to demonstrate good judgement and serve as a model for others in demonstrating the mission and values of HHSC.
Registrations, Licensure Requirements Or Certifications
N/A
Initial Screening Criteria
Graduation from high school or equivalent required. Graduation from an accredited four-year college or university preferred. At least two years of experience performing administrative or operational support preferred. Experience in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Teams. Experience in SharePoint, preferred.
Additional Information
N/A
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Austin
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Training & Development Assistant
Job Title: Training and Development Asst
Agency: Health & Human Services Comm
Department: UR Management Support
Posting Number: 2663
Closing Date: 02/11/2025
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Group: TEXAS-B-12
Salary Range: $2,820.00 - $3,484.91
Shift: Day
Additional Shift
Telework:
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations: Austin
MOS Codes
0233,0277,0306,0577,0691,0877,0911,0913,0914,0916,0917,0918,0919,0930,0931,0932,0933,0951,5977,6077
6177,6877,7077,7277,7377,7537,7577,8077,8802,8803,11Z,120X,121X,123X,18Z,19Z,35Z,38FX,3F2X1,47A,47C
47D,47E,47F,47G,47H,47J,47K,47L,47M,47N,47P,47Q,47R,47S,47T,47U,47V,47W,57A,70H,74D,81C0,81L0,81T0
82A0,83R0,86M0,8B000,8B100,8B200,8T000,8T100,9H000,PERS,PS,SEI20,YN
Brief Job Description
The Communications and Planning team prioritizes an environment of creativity and positivity by taking ownership of our words, actions and behaviors and how they impact the people we work with. We take responsibility for our mindset, behavior, attitude, choice of words and how we impact other people on the team.
The Training and Development Assistant supports the Utilization Review Communications and Planning team in the development of training to ensure employees are effectively trained. Organizes and prepares materials and supplies for training and development courses, including handouts, participant guides, presentations, and other resources. Uses business writing skills to prepare articles for in-house publication for training and other employee communications. Assists with compiling reports and maintaining training and development records and calendars, including course surveys. Assists with scheduling and registration for training and development courses and assists with coordinating and maintaining the training and development schedule. Serves as a liaison between the Communications and Planning team and other units/departments. May occasionally assist in the delivery of training a classroom, distance learning or e-learning environment. Demonstrates professional manners and communication skills as well as excellent interpersonal skills. Works under close supervision of Communications and Planning director, with minimal latitude for the use of initiative and independent judgment.
Essential Job Functions (EJFs)
Attends work on a regular basis and predictable schedule in accordance with agency leave policy.
Organizes and prepares training materials. Uses Microsoft PowerPoint, Adobe and other software to develop handouts, participant guides, presentations and other materials used to train staff on the completion of job duties and professional growth. Uses business writing skills to assist with distribution of written communications to staff via e-mail, department newsletter, and various other channels of communication; prepares articles for the monthly newsletter and develops slides for monthly staff trainings and quarterly staff meetings.
Responsible for communicating with the department staff services officer and other UR staff to maintain distribution/mailing lists for e-mails and other staff communications. Maintains records on the delivery of training courses to aid in the completion of training reports by using attendance records, spreadsheets and forms to monitor attendance and completion of training; provides a summary of the results to the lead training specialist for inclusion in training reports. (30%)
Helps develop training reports by providing information on training attendance and completion to the lead training specialist. Assists with record keeping, including records on training attendance and completion by capturing information from Microsoft Teams and sharing this information with the Director and lead training specialist. Assists with development of course surveys and compiling survey results by using Microsoft Forms or similar software to create surveys and compile results. (25%)
Assists in scheduling and enrollment for training courses. Uses Microsoft Outlook to schedule trainings and works closely with the Director and lead training specialist to identify participants. May develop and send ot registration links as needed. Assists with organizing a training schedule by reviewing previously offered training and working with lead training specialists to develop a plan for future trainings. Assists with developing communication regarding training opportunities by using business writing skills to draft and send e-mail communication to departmental staff. (25%)
Assists in the facilitation of training and provides support to staff in the delivery of training; work includes attending training sessions and acting as a facilitator to help lead training specialist answer any questions and/or deal with any issues that may arise during training. (15%)
Performs other duties as assigned to ensure completion of departmental operations. (5%)
Knowledge, Skills And Abilities (KSAs)
Knowledge of training and development procedures/techniques. Knowledge of adult learning principles, preferred.
Skill in the use of Microsoft Teams, Microsoft Forms, and SharePoint, preferred. Skill in business writing and developing internal communications. Skill in establishing and maintaining effective working relationships. Excellent interpersonal skills and communication skills (both oral and written) with people with diverse backgrounds at all levels of the organization.
Ability to assist in evaluating, developing, revising, and facilitating training programs. Ability to use Windows based programs such as Word, PowerPoint, Outlook, etc. Ability to operate basic office equipment and audio/visual equipment. Ability to work both within a team environment and independently. Ability to demonstrate good judgement and serve as a model for others in demonstrating the mission and values of HHSC.
Registrations, Licensure Requirements Or Certifications
N/A
Initial Screening Criteria
Graduation from high school or equivalent required. Graduation from an accredited four-year college or university preferred. At least two years of experience performing administrative or operational support preferred. Experience in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint, Teams. Experience in SharePoint, preferred.
Additional Information
N/A
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Nearest Major Market: Austin
Salary : $2,820 - $3,485
