Medical Front Desk Receptionist

Job Summary
We are seeking a detail-oriented and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a smooth patient experience, and maintaining accurate medical records. This role requires proficiency in medical scheduling, health information management, and familiarity with electronic health record systems.

This is a Full-time, in-person position offering holiday and PTO after 90 days. Office hours are Monday - Friday 8:00 - 5:00 pm.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage medical scheduling by coordinating appointments and confirming patient visits.
• Maintain and update patient files and medical records, ensuring compliance with HIPAA regulations.
• Verify medical insurance prior to all scheduled appointments.
• Confirm active insurance referrals are on file for all HMO patients prior to their appointment.
• Utilize electronic health record systems for data entry and record retrieval using eClinical works and Leading Reach.
• Handle incoming calls, respond to inquiries, and direct calls to appropriate staff members.
• Assist with the organization of medical records, ensuring all documentation is filed properly.
• Collaborate with healthcare providers to ensure efficient patient flow and communication.
• Collect deductible, copay and co-ins. at checkout for all services rendered.
• Ensure all testing and follow up appointments are scheduled for patients.
• Follow up with patients to reschedule any missed appointments or tests.

Qualifications

• *** PREVIOUS MEDICAL FRONT OFFICE AND INSURANCE VERIFICATION IS REQUIRED ***
• Strong familiarity with Medicare, Medicaid and commercial insurance policies and coverage guidelines.
• Previous Cardiology experience preferred.
• High school diploma or equivalent required; additional certification in medical office administration is a plus.
• Strong knowledge of medical scheduling, health information management, and medical billing processes.
• Familiarity with HIPAA regulations to ensure patient confidentiality.
• Proficient in using electronic health record systems such as eClinical Works, Epic and Leading Reach.
• Excellent organizational skills with attention to detail.
• Strong communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment while managing multiple tasks.

Join our dedicated team where you can make a difference in the lives of our patients while advancing your career in the healthcare industry!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Medical Specialty:

• Cardiology

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• No weekends

Work Location: In person

Salary : $15 - $20