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TJJD - Case Manager II – III- IV - Halfway House - (HAY) - 48108

TEXAS JUVENILE JUSTICE DEPARTMENT
San Antonio, TX Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 4/12/2025
TJJD - Case Manager II – III- IV - Halfway House - (HAY) - 48108 (00048108)
Organization: TEXAS JUVENILE JUSTICE DEPARTMENT
Primary Location: Texas-San Antonio
Work Locations: Ayres HWH 17259 Nacogdoches Road San Antonio 78266-2803

Job: Community and Social Service
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
State Job Code: 5227 5228, 5229
Salary Admin Plan: B
Grade: 14 16, 18
Salary (Pay Basis): 4,146.45 - 4,831.85 (Monthly)
Number of Openings: 1
Overtime Status: Non-exempt
Job Posting: Feb 11, 2025, 1:40:30 PM
Closing Date: Ongoing
Description


HOW TO APPLY

Complete a State of Texas Application for Employment and the following additional forms (available at https://www.tjjd.texas.gov/careers/):

  • TJJD Employment Application Supplement (HR-003)
  • Child Abuse Registry Check Consent Form (HR-028)
  • Disclosure of PREA Employment Standards Violation (HR-975)
  • Authorization to Release Information (HR-074)

Failure to complete and submit the above forms will cause delays in your consideration for this position.

Apply Online at https://capps.taleo.net/careersection/644/jobdetail.ftl?job=00048108&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).

Apply through Work-In-Texas at https://www.workintexas.com/vosnet/loginintro.aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: https://www.tjjd.texas.gov/careers/).

PLEASE NOTE

Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.

Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

GENERAL DESCRIPTION

Performs moderately complex (journey-level) to advanced and/or supervisory (senior-level) case management work. Developing and maintaining long-term contact with assigned youth, their families, and providers for medical, social, educational, and related service needs. Work involves completing case file reviews, case planning, family involvement and group service delivery, developing goals, and evaluating outcomes. Performs discharge and release functions to ensure coordination of service delivery throughout the youth’s commitment in TJJD. May be required to work in excess of 40 hours per week, different shift patterns, and be on-call.

Career Path Promotion Opportunity: This position has been established within the approved TJJD Case Manager career path. An employee is hired at a level corresponding with the career path education and experience requirements and may promote up to Case Manager IV without competing for a vacant position after the employee meets: (1) the education and experience requirements for the next higher level; and (2) the established performance criteria per agency policy (PRS.15.07).

Pre-Service Training Academy Requirement: Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment.

Levels of Work Performed by Career Path Level:

Case Manager II: Performs moderately complex (journey-level) work under general supervision with moderate latitude for the use of initiative and independent judgment.

Case Manager III: Performs highly complex (senior-level) work under limited supervision with considerable latitude for the use of initiative and independent judgment.

Case Manager IV: Performs advanced and/or supervisory (senior-level) work under minimal supervision with extensive latitude for the use of initiative and independent judgment.

ESSENTIAL DUTIES

Conducts and completes initial case assessment and file reviews, requests missing documentation as needed, performs stage assessments, and conducts ongoing assessment for assigned caseload.

Completes Case Planning for all assigned caseload, applies appropriate strategies to facilitate youth progress, verifies specialized aftercare attendance, and incorporates ongoing issues which emerge in specialized aftercare in monthly Individual Case Plans (ICP).

Monitors caseload to ensure transition planning of youth to (including completion of conditions of placement and coordination with institutional Primary Service Worker (PSW) and from medium restriction to next placement/provider (home placement/TJJD Parole, Texas Correctional Office on Offenders with Medical and Mental Impairments (TCOOMMI), Texas Department of Criminal Justice-Parole Division (TDCJ-PD), etc.).

Conducts and facilitates required groups for assigned caseload, and plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader.

Participates in staff development, including the agency approved treatment program, group facilitation, Case Management Standards (CMS) and CCS (Correctional Care System) training.

Provides individual counseling to assigned caseload and family contacts.

Completes documentation of services, stage assessment data entry, and maintains casework sub-file.

Reads, reviews, and properly applies information found in youth records related to the youth health and safety and to the security of the facility; provides appropriate information to other staff.

Complies with policies, procedures, rules, and regulations; and prepares and maintains records, forms, and reports.

Transfers and transports youth, on foot and in vehicles and other forms of transportation.

Provides youth supervision in group activities and outings.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

  • Reports safety hazards and corrects hazards when possible.
  • Completes required documentation in the event of an accident/injury within requested timeframes.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.


Qualifications


MINIMUM QUALIFICATIONS

Requirements for Case Manager II – Pay Level One (1):

Unrelated Bachelor’s degree. No experience required.

OR

High School Diploma or equivalent, and

Fifteen (15) semester hours of college course work, and

One (1) year full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR


High School Diploma or equivalent, and

Less than fifteen (15) semester hours of college course work, and

Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

Requirements for Case Manager III – Pay Level Two (2):

Bachelor’s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education, or other related social sciences field. No experience required.

OR

Unrelated Bachelor’s degree, and

Two (2) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Fifteen (15) semester hours of college course work, and

Three (3) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Less than fifteen (15) semester hours of college course work, and

Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

Requirements for Case Manager III – Pay Level Three (3):

Bachelor’s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education, or other related social sciences field, and

Two (2) years of full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

Unrelated Bachelor’s degree, and

Four (4) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Fifteen (15) semester hours of college course work, and

Five (5) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Less than fifteen (15) semester hours of college course work, and

Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

Requirements for Case Manager IV – Pay Level (4):

Master’s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field. No experience required.

OR

Bachelor’s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and

Four (4) years full-time wage-earning experience consisting of any combination of the following: casework or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

Unrelated Bachelor’s degree, and

Six (6) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Fifteen (15) semester hours of college course work, and

Seven (7) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Less than fifteen (15) semester hours of -college course work, and

Eight (8) years full-time wage-earning experience consisting of any combination of the following: case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

  • Social Science degrees include: Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, or Education.

Requirements – All Levels:

  • Must have a valid driver license.
  • Must be at least 21 years of age.

Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be obtained from an accredited educational institution.

Any offer of employment is contingent upon acceptable results from the following mandatory

pre-employment requirements:

  • drug test;
  • finger printing, criminal records check, and TB testing;
  • Fitness-for-Duty Assessment which may include both physical and behavior evaluations.

Requirements for continued employment:

  • Maintain a valid driver license.
  • Failure to maintain required licensure/certification will result in termination of employment.
  • PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Ability to perform tactile discernment

Identify colors

Depth perception

Lifting 45 lbs. & over

Carrying 45 lbs. & over

Operate motor equipment

Restraining combative youth

Climbing ladders

Climbing stairs

Pulling

Pushing

Repeated bending

Reaching above shoulder

Walking

Standing

Sitting

Crawling

Twisting

Kneeling

Stooping

Finger/manual dexterity

Dual simultaneous grasping

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

  • Child development, particularly adolescent needs.
  • Child care practices.
  • Community resources.
  • Case management systems.
  • Case management principles, objectives, standards, and methods.
  • Program policies and procedures.

Skill in:

  • Developing, implementing, and monitoring service and treatment plans.
  • Acting quickly in emergencies.
  • Working effectively with youth.
  • And willingness to physically restrain youth in the appropriate manner.
  • Maintaining written files and records.
  • Maintaining order and discipline.
  • Organizing workloads and setting priorities to carry out assigned tasks in a timely manner.

Ability to:

  • Assess clients’ needs.
  • Coordinate clients’ services.
  • Monitor program effectiveness.
  • Communicate effectively, both orally and in writing.
  • Provide guidance to others.
  • Establish and maintain effective working relationships with others.
  • Work in excess of 40 hours per workweek, be on-call, and work different shift patterns.

VETERANS

In order to receive veteran’s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor’s Office at Social Services MOS Codes.

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.

ADDITIONAL INFORMATION
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.

Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions.

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

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